Production Assistant – Printer Level 2

We’re the Moonpig Group – home to Moonpig, Greetz, Red Letter Days and Buyagift – and we’re on a mission to make people feel loved, celebrated and remembered. Whether it’s a card that gets them laughing out loud or a gift that makes their day, we help people stay close, no matter the miles.

We’re proud to be leading the online gifting revolution, with brilliant products, clever tech and a whole lot of heart. Our platform makes it easy to create moments that matter – packed with personal touches and delivered with care.

We’re not just about selling cards or gifts – we’re here to spread joy, spark smiles and make every celebration feel extra special. And with values that guide how we work and support one another, we’ve built a place where people (and ideas) can truly thrive.

If you’re looking to make an impact, bring your spark and be part of something meaningful – we’d love to have you on the team. 🌙🐷

Production Assistant – Printer Level 2 | 📍Tamworth – On‑site | 💰Competitive Salary + Benefits

As a Production Assistant – Printer Level 2 at Moonpig, you’ll play a hands‑on role in creating moments that matter. Based at our Tamworth fulfilment centre, you’ll help bring personalised cards and gifts to life — picking, packing, printing and assembling products that arrive with our customers exactly when they need them.

This is a fast‑paced, high‑volume environment where accuracy, teamwork and pride in your work make all the difference. Every order you process contributes directly to customer satisfaction and our brand reputation.

• Accurately pick and pack cards, gifts and products to fulfil customer orders
• Operate printing equipment to produce high‑quality personalised items
• Complete fabrication tasks, including assembling and presenting bundled gift products
• Conduct quality checks on printed and packed items to ensure brand standards are met
• Follow all Standard Operating Procedures (SOPs) to ensure consistency and compliance
• Meet daily performance targets in line with team productivity and accuracy goals
• Maintain a clean, safe and organised work environment at all times
• Work flexibly across departments to support shifting business needs during busy periods
• Report any issues or defects to team leaders to help drive continuous improvement

This role involves standing for extended periods, rotating across production zones, and working to tight schedules — particularly during peak trading periods.

• Currently operating at Printing Level 1, with a minimum of 6 months at Level 1
• Positive, can‑do attitude and enjoys working as part of a team
• Comfortable working in a fast‑paced, high‑volume environment
• Strong attention to detail and pride in delivering accurate work
• Ability to follow procedures and safety guidelines consistently
• Willingness to rotate across departments and tasks as required
• Good basic literacy and numeracy skills (reading orders and following instructions)
• Flexibility to work varied shifts and weekends during peak periods

• Experience in a warehouse, production or fulfilment environment
• Familiarity with print machinery or fabrication processes
• Experience using handheld scanners or order processing systems
• Understanding of health and safety protocols in a logistics or production setting

This role operates on a rotating Blue Shift pattern:

Week 1:
Monday, Tuesday, Wednesday, Saturday, Sunday

Week 2:
Wednesday, Thursday, Friday

Weekdays – 12:30pm to 10:30pm

Weekends – 12:00pm to 9:30pm

We believe in empowering our team to do their best work. Enjoy:

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Competitive Pay & Bonus: Including generous pension plans and staff discounts on Moonpig products.

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Wellbeing First: Private medical and dental care (UK), mental health support, and on‑site food trucks during busy periods.

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Feel‑Good Extras: Birthday and anniversary celebrations, a friendly team culture, and a supportive warehouse environment where we think team every day.

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On‑Site at Tamworth: Modern, safe, and social workspace with fixed shift patterns to support balance.

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Room to Grow: Learning opportunities, internal development paths, and the chance to Raise the Bar as you grow with us.