Sales Controller

## Sales Controller Apply:
Toyota Tamworth:
Full time:
Posted Yesterday:
End Date:
October 19, 2026 (12 days left to apply):
JR100472
*
* Location:

** Toyota Tamworth
** Salary: up to £55000 OTE
***
* Contract:

** Permanent - Full Time
** Must Have**:  Previous experience in a Sales Controller or similar customer-focused sales administration role.##
** About Steven Eagell
** As an established, family-run automotive retailer in the UK, Steven Eagell Group specialises in the sale of new and used vehicles, alongside comprehensive aftersales services. We take pride in offering a wide range of exciting career opportunities across sales, customer service, technical, administrative and management roles from entry-level positions through to senior leadership.

As a family-run business, we value teamwork, integrity and long-term career development, creating an environment where individuals can grow and thrive. Whether you have a passion for sales and delivering exceptional customer experiences, strong organisational and financial skills, or technical expertise in automotive diagnostics and repair, there is a place for you within our team.  
** Your Responsibilities as a Sales Controller:
*** Talks with and listens to customers to build rapport and understands their requirements.
* Qualifies own understanding of the customer’s needs – through discussion and gauging the customer’s reaction to alternative options – to build the closest possible match between the product and customer.
* Demonstrates the most suitable options to the customer, understanding and adapting to their buying strategy and encouraging them to experience the product through a test drive.
* Uses in-depth product knowledge to guide the customer towards the best choice for them.
* Works with colleagues and other teams across the Centre to provide continuous improvement and seamless service to customers (e.g. attending to Aftersales customers, with the aim of obtaining new business).
* Ensures opportunities for sales by other teams are followed up by the most appropriate specialist (e.g. Fleet Sales).
** What we are looking for in a Sales Controller:
*** Previous experience in a Sales Controller or similar customer-focused sales administration role.
* A proven track record of delivering outstanding customer service while supporting a busy sales operation.
* Confident managing multiple customer enquiries and administrative tasks simultaneously, maintaining accuracy under pressure.
* Highly organised, with excellent time management skills and the ability to prioritise competing workloads effectively.
* Strong communication and interpersonal skills, with the confidence to build positive relationships with customers and colleagues.
* Proactive and solution-focused, taking ownership of tasks and seeing them through to completion.
* Comfortable working in a fast-paced retail environment where priorities can change quickly.
* Self-motivated and able to work independently while contributing positively to a collaborative team.
* Target-driven, with an understanding of how excellent administration and customer service contribute to sales performance.
* IT literate, with experience using CRM, dealership management, or other sales administration systems (or the ability to learn new systems quickly).
* Keen to develop product knowledge and stay up to date with business processes and industry developments.
*
* What we offer you:

*** 25 days annual leave + Bank Holidays and your Birthday Off
* Long Service Awards / Colleague Recognition
* Enhanced Maternity / Paternity at qualifying service length
* Car Benefit Scheme after successful completion of a probation period
* Sales Incentives
* Comprehensive training provided
* Company pension scheme
* Death in Service
* Access to high street discounts through Perk Box
* In-house, manufacturer & professional qualifications
* Staff referral scheme
* Access to medical cover through Simply Health