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Customer Experience Leader - Fintech & Regulated

Job in Tangerang, Banten, Indonesia
Listing for: Indosaku
Full Time position
Listed on 2026-02-18
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Perusahaan Fintech terkemuka di Tangerang mencari manajer Customer Service untuk memimpin tim dan memastikan kepatuhan terhadap regulasi OJK. Kandidat ideal harus memiliki pengalaman minimal 5 tahun dalam bidang Customer Service, salah satunya di level Supervisor/Manager. Tanggung jawab mencakup penyusunan strategi pelayanan, pengelolaan laporan, serta peningkatan kepuasan pelanggan. Interaksi yang kuat dengan tim dan departemen lain diperlukan.
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