Student Services Officer BINUS @ Alam Sutera Campus
Job in
Tangerang, Banten, Indonesia
Listed on 2026-09-15
Listing for:
BINUS Group
Apprenticeship/Internship
position Listed on 2026-09-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual
Job Description & How to Apply Below
- Interact with students or other stakeholders to provide and process information in response to inquiries, concerns and requests about documents and services
- Ensure effective and prompt respond to customer inquiries
- Ensure effective customer complaints handling process
- Provide valid and accurate students operational data
- Build strong and effective cooperation which support the overall objectives of the department
- Provide excellent services for students or other stakeholders
- Minimum Bachelor’s Degree (S1) in Business Administration, Management, Communication, Education, or a related field.
- Minimum 2 year of experience in customer service, student services, administration, or a related role.
- Excellent communication, interpersonal, and customer service skills with a strong service-oriented mindset.
- Strong administrative and data management skills, with high attention to detail and accuracy.
- Able to handle customer inquiries and complaints professionally, work collaboratively with various stakeholders, and proficient in Microsoft Office.
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