Pelamar Masih Sedikit Process Improvement & Operations Excellence Penuh waktu Hybrid • T

• Act as the first-line support for the warehouse operations team in relation to system usage, processes, and daily errors.
• Collaborate with the Engineering/Product team to manage new system integrations, such as onboarding principals/brands/new warehouses, O&JIT features, or other system updates.
• Assist in identifying recurring system issues and perform basic root cause analysis.
• Support the implementation and dissemination of new SOPs or systems to warehouse users.
• Compile and summarize user requests to be communicated systematically to the technology team.
• Contribute to process and system improvement initiatives based on field observations.
• Minimum Diploma (D3) or Bachelor's degree (S1) in Information Technology, Information Systems, Industrial Engineering, Logistics, or a related field.
• At least 1 year of experience in IT Support, Business Process, or Warehouse Operations.
• Good understanding of operational business processes, especially from Purchase Order to Delivery Order.
• Proficient in Microsoft Excel (including VLOOKUP, SUMIF, Pivot Table) and Google Sheets.
• Comfortable working directly on-site at warehouses and liaising with various operational teams.
• Possesses basic analytical skills in addressing system issues.
• Familiar with data flows and system structures (WMS, OMS, ERP), process flows/flowcharts; knowledge of SQL, HTML, or VB programming is a plus.
• Willing to work 6 days a week and be stationed at warehouses in the Jakarta and Tangerang area, with readiness for out-of-town business trips if needed.
• Highly initiative, detail-oriented, and able to work flexibly in a dynamic environment.

SIRCLO is the leading omnichannel commerce enabler in Indonesia. SIRCLO’s mission is to maximise the potential of people and businesses through integrated technology solutions, as a means to enable them to make a leap into the future. SIRCLO’s super ecosystem serves a wide array of stakeholders, including enterprise businesses, small and medium businesses, new retail and micro businesses, as well as millions of end consumers.

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