Junior Industrialization Manager

Overview

What You can expect as - Junior Industrialization Manager.

Reporting to :

Head of Head of Technology Flexible Packaging, SEA

• Ensure resolution of regular technology related customer claims with OFC teams to provide optimized solutions to maximize customer satisfaction
• Ensure feedback for the continuous analysis and evaluation of technology trends, markets, competitors, and customer requirements
• Ensure maintenance of efficient customer relationships while processing product related customer requests in order to maximize customer satisfaction
• Ensure efficient planning and use of available resources to achieve defined targets and ensure customer satisfaction
• Ensure compliance with HSE rules and quality standards as well as chemical industry standards within the area of responsibility
• Ensure continuous enhancement of professional expertise to provide customers and the BU with maximal technical competence
• Support in technical laboratory projects and activities for dedicated customers (answer customer’s enquiries, perform laboratory tests, color matching…)
• When required, provide technical implementation of BU product / technology portfolio on site in accordance with overall BU strategies and targets
• Carry out comprehensive Customer trials in order to support the implementation of customer related technology applications, solutions
• Comprehensively document and report on technical activities and progress in line with defined standards
• Maintain laboratory equipment and/or equipment modifications/adjustments
• Participate in various inter-company and BU projects
• Support planning and coordination of training activities for customers
• Support technology development and analytical laboratory in the development of identified technology solutions to ensure they comply with customer and market needs
• Support sales team/marketing by preparing and gathering support documents for customer/internal presentations.

• Have a bachelor degree in related university degree, e.g. chemist
• 1 - 2 years of experience in packaging or printing or chemical industry
• Knowledge of using laboratory equipment
• Fluent in English.