General Affairs Department Head

On behalf of our esteemed Client, a notable General Insurance Company
, Monroe Consulting Group is seeking an experienced and hands‑on General Affairs Department Head to lead and oversee general affairs operations across Head Office and all branch offices
. This role is critical in ensuring smooth, compliant, and cost‑effective support functions that enable business continuity and operational excellence.

• Lead and manage all General Affairs functions, covering building management, facilities, assets, procurement, logistics, security, and office services for Head Office and branches.
• Develop and implement policies, SOPs, and internal controls related to General Affairs in line with company standards and regulatory requirements.
• Oversee vendor management, contract negotiations, and service level agreements to ensure efficiency, quality, and cost optimization.
• Manage office expansion, renovation, relocation, and maintenance projects, including coordination with internal stakeholders and external vendors.
• Ensure compliance with health, safety, and environmental standards across all company locations.
• Prepare and manage departmental budgets, monitor expenditures, and drive cost efficiency initiatives.
• Lead, coach, and develop the General Affairs team at Head Office and branch levels.
• Coordinate closely with HR, Finance, IT, and Business Units to support operational needs.

• Bachelor’s degree in Management, Engineering, Business Administration, or a related field.
• Minimum 7–15 years of experience in General Affairs, Facilities Management, or Corporate Services.
• Experience managing multi‑site operations, preferably within financial services or insurance.
• Strong knowledge of facilities management, asset control, procurement processes, and vendor management.
• Proven leadership, negotiation, and project management capabilities.
• Strong budgeting, planning, and problem‑solving skills.
• Willing to be based in Karawaci, Tangerang, with occasional travel to branch offices.

Mid‑Senior level

Full‑time

Administrative, General Business, and Management

Insurance, Insurance and Employee Benefit Funds, and Facilities Services