Application Support & Photo Editor
Job in
Tangerang, Banten, Indonesia
Listing for:
Pt Pyx Solusi Teknologi
Contract
position
Listed on 2026-11-15
Job specializations:
-
Manufacturing / Production
Job Description & How to Apply Below
Job Description
** _Introduction section:_
** At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision-"Creating a future worth living. For patients. Worldwide. Every day."-we work with purpose and compassion, supported by a global team of over 125,000 employees.
Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.
- We Care for our patients, each other, and our communities
- We Connect across teams and borders to deliver excellence together
- We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation
- The Field Service Engineer (FSE) is responsible for delivering high-quality technical service support through installation, preventive maintenance, corrective maintenance, troubleshooting, and repair of hemodialysis machines and water treatment systems at customer sites.
- Perform installation, commissioning, preventive maintenance for both local maintenance and Manufacturer Maintenance (PM), calibration, and repair of haemodialysis machines and water treatment systems.
- Conduct systematic troubleshooting and root cause analysis to resolve technical issues effectively.
- Ensure service activities are executed according to SOP, technical manuals, safety standards, and regulatory requirements.
- Perform functional testing and quality checks before releasing equipment back to clinical use.
- Ensure all service activities meet company quality standards and healthcare regulatory requirements.
- Maintain accurate, complete, and timely service documentation and reports.
- Follow infection control, electrical safety, and biohazard handling procedures.
- Ensure compliance with workplace safety standards and company HSE policies.
- Obey the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization.
- Obey the Fresenius Medical Care Compliance and Company Regulation.
- Provide professional technical explanations to customers regarding equipment operation, care, and preventive actions.
- Educate customers on basic operational best practices to minimize equipment failure.
- Respond promptly to service calls and ensure clear communication with customers regarding progress and resolution.
- Build positive working relationships with hospital engineering teams, nurses, and dialysis staff.
- Continuously upgrade technical knowledge and skills through training, self-learning, and field experience.
- Actively share knowledge, best practices, and troubleshooting solutions with peers.
- Participate in improvement initiatives to enhance service quality, efficiency, and reliability.
- Maintain discipline, professionalism, and service ethics.
- Support team collaboration and knowledge sharing.
- Comply with work schedules, standby duties, and emergency call-out requirements.
- Territory coverage - Yogyakarta
- Minimum Diploma in Electro medical Engineering
- Preferably have Professional License as Electromedics (STR)
- At least 2 years of experience as Technician in Medical Devices company.
There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
- Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.
- Individual opportunities for self-determined career planning and professional development.
- A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one.
- A large number of committed people with a wide range of skills, talents and experience.
- The benefits of a successful global corporation with the collegial culture of a medium-sized company.
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