Marketplace Operation Assistant

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Polibeli (part of Xingyun Group) is a B2B e-commerce platform that helps small retailers in Indonesia to get products easily with good prices. We are also growing our business into a modern trade channel and by opening offline stores that sell home living items, accessories, as well as expanding into toy and card game categories.

• Responsible for daily store operations for the Kayou project on Tik Tok Shop and Shopee, including product listing, updating product creatives, submitting promotions, and creating store backend activities.
• Conduct basic data analysis on key store metrics such as GMV, order volume, LIVE room performance, entry rate, click-through rate, and conversion rate.
• Work closely with the Operations Supervisor, short video content team, and warehouse team; assist in coordinating with relevant departments to resolve any operational issues.
• Support the Operations Supervisor in managing LIVE room activities, including setting up events, adjusting room atmosphere and stickers, and coordinating with the LIVE Creator Supervisor for creator-related tasks.
• Perform daily checks on store indicators, including order fulfillment status, product pricing validity, stock levels, SKU availability, activity submissions, and daily ERP order processing.
• Assist the Operations Supervisor with other operational duties and ad-hoc tasks as needed.

• 6 months – 1 year of experience as a Shopee Operations Assistant;
  Tik Tok Shop experience is a strong plus.
• Strong execution skills and ability to act quickly on assigned tasks.
• Familiar with e-commerce backend tools or ERP systems.
• Passionate about the e-commerce industry and eager to learn and grow.
• Willing to be placed in Greenlake City, Tangerang.

• Entry level

• Full-time

• Marketing and Advertising
• Retail and Internet Marketplace Platforms

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