Area Manager, Retail Retail & Store Manager

Location: Multi-store (BSD & Jakarta Barat)

Company: PT TEMAN TEMAN MIMPI

Company Profile

MEGAZE COFFEE is a coffee brand from PT TEMAN TEMAN MIMPI, a company headquartered in Jakarta that operates Korean F&B brands.

The company opened its first store at Lippo Mall Puri in June 2025 and then its second store at AEON MALL BSD in November 2025. All of our executives, including the CEO, are experts from Korea, specializing in space design, menu development, operations, and marketing.

Through a diverse menu and various marketing activities, PT TEMAN TEMAN MIMPI aims to increase brand awareness and strengthen its position as a K-Coffee brand in Indonesia.

Responsibilities

Daily Operations Support

Assist in ensuring smooth daily store operations

Manpower scheduling and management

Provide backup when the store is short on manpower

Ensure SOPs are properly implemented on-site

Assist with daily & weekly stock inventory checks and management

Monitor waste and usage of materials

Operational Audit

Perform regular store inspections to ensure quality and effectively manage overall store operations and services.

Identify operational issues and propose solutions

Report store conditions and findings to management

Coordination

Coordinate with District Manager & Store PICs

Act as a liaison between management and store teams

Support food/beverage R&D and testing.

Problem Solving

Handle on-site issues (customer complaints, staff issues, etc.)

Provide quick and effective solutions

Follow up until issues are fully resolved

Requirements

Proven experience in F&B operations, preferably as Store Supervisor, or similar leadership role

Strong experience of end-to-end store operations and inventory management

Detail-oriented with strong attention to accuracy, and consistent in maintaining standards

Responsive, proactive, and able to take initiative

Able to work under pressure in a fast-paced environment

Strong communication and interpersonal skills and excellent customer service skills

Responsible and values teamwork and is open to growth

Strong understanding of and interest in coffee and beverages

Basic English proficiency

Knowledge of F&B hygiene standards; food safety certification is a plus

Open to being relocated; candidates from outside the region are welcome to apply.