Student Support Officer_Universitas Multimedia Nusantara

Provide holistic student support through counseling, psychological assessments, and character development programs to foster a healthy learning environment and support students’ academic success and personal growth throughout their university journey. This role also contributes to student case handling, mentoring coordination, psychoeducation delivery, and crisis support.

Job Description

Provide holistic student support through counseling, psychological assessments, and character development programs to foster a healthy learning environment and support students’ academic success and personal growth throughout their university journey. This role also contributes to student case handling, mentoring coordination, psychoeducation delivery, and crisis support.

Minimum Qualifications

• Master’s degree in Professional Psychology (Clinical track preferred)
• For Master’s graduates, a valid professional practice license (SIPP) is required
• Demonstrated expertise in psychological counseling and CBT-based psychotherapy, particularly for depression, anxiety, and behavioral issues
• Skilled in conducting psychological assessments, including interviews and psychometric testing (IQ, aptitude, and interest)
• Ability to provide Psychological First Aid (PFA) in crisis situations
• Experience working with students with special needs, including Autism and ADHD
• 2–3 years of relevant experience in counseling, preferably in educational or youth-focused settings
• Strong collaboration skills and ability to work in a team, including involvement in student case discussions and ethics processes
• Experience in developing and delivering psycho educational programs (seminars/workshops)
• Ability to facilitate student development initiatives, including mentoring programs and training (e.g., stress management, time management, emotional regulation)

KG Media (Kompas Gramedia Group of Media) is an integrated ecosystem of solutions with a team of content solutions, a team of influencer marketing strategists, a team of media investment solutions, a team of sports marketing solutions, and we’ve completed the ecosystem with a team of strategy and communication solutions. It represents a new chapter for us, and with our knowledge and people-driven approach we hope to continue enlightening Indonesia through solving its business and social economy problems.

KG Media (Kompas Gramedia Group of Media) is an integrated ecosystem of solutions with a team of content solutions, a team of influencer marketing strategists, a team of media investment solutions, a team of sports marketing solutions, and we’ve completed the ecosystem with a team of strategy and communication solutions. It represents a new chapter for us, and with our knowledge and people-driven approach we hope to continue enlightening Indonesia through solving its business and social economy problems.

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