CFCV/Consultant; Temporary Case Worker
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Social Work
Job Description & How to Apply Below
Reference No. : CFCV/2026/048
Position Title :
Consultant (Temporary Case Worker)
Duty Station :
Tangerang
Organization Unit :
Refugee Care
Classification: UG
Type of Appointment :
Consultancy
Estimated Start Date :
As soon as possible
Closing Date :19 November 2026
Having operated in Indonesia for over four decades, IOM Indonesia is one of the largest IOM country missions globally, implementing a broad portfolio of programmes in collaboration with the Government of Indonesia, civil society organisations, private sector stakeholders, migrants, and local communities. Its thematic focus includes Counter-Trafficking (CT), Labour Mobility and Social Inclusion (LMSI), Immigration and Border Governance (IBG), Migration Health, Refugee Care, Resettlement and Returns, Climate and Resilience, as well as Migration Policy and Data.
of the consultancy:
The consultant will temporarily fulfil the role of RCA Caseworker to address a short-term surge in operational workload, and will support routine programme delivery, case management follow-up, and field-level implementation in line with RCA procedures and established care and maintenance standards for refugees and asylum seekers under IOM care.
Project Context and Scope:IOM’s RCA programme in Indonesia provides care and maintenance services to refugees and asylum seekers in cooperation with the Government of Indonesia across 7 areas throughout the country. In several locations, additional temporary support is required to maintain timely follow-up, ensure quality and consistency of assistance, and uphold programme standards.
The consultant will contribute to daily case management activities, including routine beneficiary visits, needs assessments, case documentation, referrals, basic administrative processes, and coordinated follow-up with service providers, local authorities, and community actors.
All activities will be implemented under the supervision of the RCA programme management team, in close coordination with the Community Liaison Officers, Resource Management, Migration Health, Resettlement and Voluntary Returns, and relevant government counterparts.
Organizational Department / Unit to which the Consultant is contributing:IOM Indonesia, Regional Cooperation Arrangement (RCA)
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