Arranger

We are seeking a highly organized, proactive, and linguistically proficient Logistics Arranger & Customer Service Specialist to join our operations team. In this role, you will be the "nerve center" of our shipments, ensuring that cargo moves smoothly from point A to point B while keeping our clients informed every step of the way.

The ideal candidate possesses a mix of operational discipline and elite communication skills, capable of handling complex documentation and international stakeholder coordination with ease.

• End-to-End Operations: Manage and monitor cargo shipment operations from origin to final destination, ensuring seamless execution.
• Proactive Communication: Act as the primary point of contact for clients, providing timely and proactive status updates to ensure transparency.
• Documentation Management: Meticulously verify and manage shipping documents (including BL, AWB, etc.) to ensure 100% accuracy and regulatory compliance.
• Priority Management: Efficiently organize and prioritize dynamic tasks to prevent delays and maintain operational flow.
• Data Integrity: Maintain orderly digital and physical archives; ensure all shipment data is accurately entered into our internal systems.
• Stakeholder Coordination: Liaise between internal departments and external partners to resolve bottlenecks and optimize delivery schedules.

• Education: Minimum Diploma (D3) or Bachelor’s Degree (S1) in any major.
• Experience: Minimum 1 year of experience in the logistics industry OR Fresh Graduate with a degree in Logistics/Supply Chain Management.
• Language
  
  Skills:
  
  Mandatory C1 English Proficiency (Advanced/Professional level) in both verbal and written communication.
• Communication: Exceptional email etiquette and negotiation skills.
• Soft Skills: Highly detail-oriented, systematic thinker, and able to thrive in a fast-paced environment.

• Familiarity with international shipping and customs documentation (AWB, BL, COO).
• Experience operating ERP systems.