Ferman Chevrolet Tarpon Springs Automotive Sales Associates

Automotive Sales Associate

Join to apply for the Ferman Chevrolet Tarpon Springs automotive sales associate role at Ferman Chrysler Jeep Dodge RAM New Port Richey
. Take control of your success working for one of the largest employers in the Tampa Bay area and one of the most forward‑thinking and progressive retail automotive groups in the industry.

• Review online vehicle inventory daily to ensure accuracy on dealer website and third‑party websites. Identify and troubleshoot discrepancies.
• Respond and engage with in‑store and online sales inquiries using our CRM tool, online chat, email, text, phone and social media messaging to understand our guest’s needs and match with corresponding vehicles in inventory.
• Film brief vehicle overviews and send to guest for vehicle(s) of interest.
• Schedule and confirm guest’s test drive appointment, prepare vehicle(s) of interest prior to their arrival, greet guest at the dealership and accompany them on test drive to demonstrate vehicle features, technology and optional equipment available.
• Be well‑versed in brand product knowledge, competitive product knowledge and effectively overcome guest objections throughout the sales journey.
• Regularly communicate with guest until the sale has closed and coordinate the entire transaction from vehicle presentation to pre‑finance paperwork.
• Coordinate sold vehicle delivery to guest ensuring they understand vehicle features and warranty. Introduce each guest to the Service Department and schedule their first manufacturer‑recommended maintenance appointment.
• Prospect for new business using dealership database and networking to identify potential sales opportunities and develop your personal “book” of repeat business.
• Update and manage guest profiles in dealership database. Maintain CSI scores equal to, or above, manufacturer requirements.

• Regularly engage in continuing education to maintain requirements for manufacturer certifications for product knowledge and technology.
• Prior automotive or retail sales experience required.
• Experience using CRM software is a plus.
• Comfortable using digital communication tools—social media messaging, email, text in addition to phone.
• Bi‑lingual with proficiency in both English and Spanish highly desirable.
• Exceptional guest service skills required.
• Excellent verbal & non‑verbal skills, listening and problem‑solving skills. Knowledge of Microsoft Office suite is required.
• Present a professional and well‑groomed appearance.
• Desire to achieve exceptional guest satisfaction scores.
• High school diploma or GED equivalent required.
• Some college preferred.
• Must have a valid U.S. government‑issued driver’s license, safe driving record and be eligible to work in the United States.
• Must be able to pass a pre‑employment background screening and drug test.

Established in 1895, Ferman soon became Tampa’s first retail automobile dealer. Today, we’re one of the largest employers in the Tampa Bay area with locations throughout Hillsborough, Pasco and Pinellas counties representing 12 brands of automobiles—BMW, Buick, Chevrolet, Chrysler, Dodge, Ford, GMC, Jeep, Mazda, MINI, RAM and Volvo.

Entry level

Full‑time

• Sales and Business Development
• Motor Vehicle Manufacturing

• Maintain Ferman Standard of Ethics at all times.
• Embrace a winning team spirit…Be positive…Lead by example.
• Follow the Golden Rule – “Do Unto Others As You Would Have Them Do Unto You”.

• Competitive salary commensurate with experience.
• Excellent growth and opportunities for advancement.
• Modern, state‑of‑the‑art service facilities.
• Paid training and education to achieve, and maintain, any job certifications required.
• 401(k) with company participation.
• Competitive health, dental, vision and life insurance programs for employees and their families.
• Short‑term & long‑term disability insurance available.
• Health savings account.
• Paid time off.
• Employee pricing for new & used vehicles, service and parts.