SENIOR CLERK

Position: SENIOR CLERK - 64057286
Requisition No: 867723

Agency:
Department of Health

Working Title:

SENIOR CLERK
- Pay Plan:
Career Service

Position Number:

Salary: 34,760.00

Posting Closing Date: 01/19/2026

Total Compensation Estimator Tool

Senior Clerk - Open competitive

The Department of Health in Pinellas has a Senior Clerk position open in the Medical Services Program. The sucessful applicant will work at the Tarpon Springs Health Department two days per week and the Clearwater Health Department three days per week and could be required to travel to other DOH Pinellas Clinic locations as needed for coverage.

Job Summary -Senior Clerk:
The successful incumbent will work be the in the admitting/eligibility department and also perform cashier duties. This position involves regular contact with a diverse population both in person and over the phone and will require working with sensitive and confidential information.

Your Specific Responsibilities

* Uses multiple computer applications to determine client financial eligibility for services based on established criteria for new and established clients

* Assists clients with completion of consents, forms and applications as needed. Collects and updates client demographic information.

* Schedules client appointments and completes appointment reminder phone calls.

* Completes client check out process by billing and accepting payments from clients for services received at DOH Pinellas using the Health Management System (HMS). Provides receipts to clients.

* Reconciles cash, check and credit card payments.

* Prepares the bank deposit daily and completes the cashier close out process in accordance with all documented procedures and policies.

* Resolves routine billing errors and omissions with clinic staff.

* Organizes and maintains client billing records, processes client refunds, billing reconciliation reports, retrieves client insurance eligibility information in Change Healthcare System. Answers routine billing questions from and staff and clients.

* Scans and attaches documents to client medical records.

* Process requests for copies of medical records in accordance with State law and HIPAA. Uses various office equipment including telephones, fax, copy machines and scanners. Orders supplies for admitting area when needed.

Required Knowledge, Skills, and Abilities:

* Ability to prioritize work, identify changing priorities and adjust as needed.

* Ability to self-monitor work for accuracy and maximum productivity

* Ability to use multiple computer programs and software such as Microsoft office to retrieve and/or input data.

* Strong internal and external customer service skills

* Ability to independently solve problems

* Strong verbal and written communication skills in addition to good listening skills

* Ability to work effectively and cooperatively with others

* Knowledge of patient confidentially laws

* Ability to work with a diverse population

* Ability to review data for accuracy and completeness

* Ability to perform mathematical calculations

* Knowledge of medical insurance

* Ability to prepare accurate reports and correspondence

Qualifications:

Minimum

* At least 2 years of computer experience

* At least 2 years' experience working in a fast-paced customer service position

Preferred

* 6 months' cash handling experience

* At least 1 year experience working in a medical office setting

* Bilingual in Spanish and English

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation:
We search for creative solutions and manage resources wisely.

C ollaboration:
We use teamwork to achieve common goals & solve problems.

A ccountability:
We perform with integrity & respect.

R esponsiveness:
We achieve our mission by serving our customers & engaging our partners.

E xcellence:
We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

* 301 S Disston Ave, Tarpon Springs, Fl 34689

* 310 N Myrtle Ave, Clearwater, FL 33755

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including:

* Annual and Sick Leave benefits;

* Nine paid holidays and one Personal Holiday each year;

* State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

* Retirement plan options, including employer contributions

(For more information, please click );

* Flexible Spending Accounts;

* Tuition waivers;

* And more!

For a more complete list of benefits, visit

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any…