Assistant Manager

Assistant Manager

Links Car Wash

Locations & Salary:

• Palm Harbor, FL – $45,000.00–$50,000.00 (3 months ago)
• Tampa, FL – $58,800.00–$82,300.00 (1 week ago)

• Operational Support:
  Assist the Site Manager in overseeing the day-to-day operations of the car wash facility.
• Implement and enforce company policies and procedures to ensure efficient operations.
• Monitor and maintain inventory levels of chemicals, equipment, and other necessary items.
• Conduct regular inspections to ensure cleanliness, organization, and adherence to quality standards.
• Assist in scheduling and coordinating shifts, ensuring adequate staffing levels.
• Customer Service:
  Provide exceptional customer service by addressing customer inquiries and concerns promptly and professionally.
• Assist management to resolve customer issues and complaints in a timely and satisfactory manner.
• Assist in training and guide staff members on delivering excellent customer service.
• Foster a customer-centric culture among the team to enhance customer satisfaction and loyalty.
• Staff Supervision and Training:
  Assist in training new team members.
• Provide ongoing coaching, guidance, and performance feedback to the crew members.
• Partner with the Site Manager on employee performance and productivity.
• Foster a positive and collaborative work environment, promoting teamwork and employee morale.
• Safety and Compliance:
  Ensure employee compliance with all safety regulations and company policies while on duty.
• Conduct regular safety inspections and implement corrective measures as needed.
• Assist in training staff on safety protocols and procedures.
• Maintain accurate records of incidents, accidents, and safety-related activities.
• Administrative Tasks:
  Assist in maintaining accurate and up-to-date records, including sales reports, employee schedules, and customer data.
• Assist in budgeting and monitoring expenses to ensure financial targets are met.
• Assist in the customer claims process, including documentation, de-escalation, and approval/denial.

• High school diploma or equivalent.
• Previous experience in a supervisory or assistant manager role, preferably in the car wash or service industry.
• Strong leadership and management skills, with the ability to motivate and inspire a team.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Proficient in using computer systems and software for administrative tasks.
• Ability to work flexible hours, including weekends and holidays.
• Must be able to walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning.
• Must be willing to work in hot/cold weather conditions if necessary.

• Competitive Pay
• Paid Time Off
• Flexible Hours
• Employee Bonuses & Commissions
• Health, Dental, and Vision insurance
• 401K Match
• Parental Leave

Joining our team as an Assistant Manager offers a rewarding opportunity to contribute to the success of our car wash facility while gaining valuable management experience. If you have a passion for customer service, team leadership, and operational excellence, we would love to hear from you.

Note:

This job description is intended to provide a general overview of the responsibilities and requirements of the position and may be subject to change or modification to meet the needs of the business.