GP Medical Receptionists

A re-structuring of our team has created openings for two medical receptionists to join our friendly and supportive team.

One post is available at 24.5 hours per week and the other is 19.5 hours per week.

Please specify in your application how many hours you per week you would wish to cover.

The successful candidate will enjoy working with people and be able to maintain a calm and professional approach whilst working in a busy and intense environment. Excellent communication, organisation and interpersonal skills are essential.

Candidates will need flexibility to provide additional cover in the event of colleague absence and occasional Saturday mornings will be required on a rota basis.

Our surgery provides GP services to a practice list of over 10,700 patients from our main surgery in Williton and branch site in Watchet.

We provide a competitive salary, generous annual leave entitlement, and our staff are eligible for the NHS pension scheme.

To provide reception and administration duties for the practice, dealing with incoming enquiries by telephone and in person in a polite and efficient manner. As the central point of contact at our practice, our receptionists are required to give a positive and friendly welcome to patients, their families and carers, visitors, and colleagues. Duties will include, but are not limited to greeting and directing patients, booking appointments, patient registration,liaising with external agencies such as secondary and community care providers,and conducting general administrative tasks for our practice team.

• Experience of working with the general public.
• Experience of receptionist duties.
• Experience of working in a health care setting.
• Experience of working in an administrative role.

• Polite and confident.
• Flexible and cooperative.
• Motivated.
• Forward thinker.
• High levels of integrity and loyalty.
• Sensitive and empathetic in distressing situations.
• Ability to work under pressure.

• GCSE English and Maths (Grade A
  * to D, 9 to 3, or equivalent).

• Excellent communication skills (written and oral).
• Clear, polite telephone manner.
• Competent in the use of Office and Outlook.
• Effective time management (planning and organising).
• Ability to work as a team member and autonomously.
• Good interpersonal skills.
• Problem solving and analytical skills.
• Ability to follow policy and procedure.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.