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Service Advisor

Job in Taunton, Somerset County, TA1, England, UK
Listing for: Vertu Motors plc
Full Time position
Listed on 2026-02-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 35000 - 39800 GBP Yearly GBP 35000.00 39800.00 YEAR
Job Description & How to Apply Below

Overview

Vertu Land Rover Taunton – We’re excited to offer a fantastic opportunity for a Service Advisor to join our well-established team at Vertu Land Rover Taunton
. If you’re looking to become part of one of the UK’s largest and most respected Motor Retailers, this could be the perfect role for you.

What We Offer
  • Competitive basic salary up to £35,000 and OTE up to £39,800 (depending on skills and experience)
  • Excellent company benefits and rewards
About the Role

As a Service Advisor, you’ll play a vital role in delivering exceptional customer experiences. This isn’t just about providing a service – it’s about building strong, trusted relationships. Acting as the link between our customers and the workshop, you’ll ensure every interaction reflects our commitment to outstanding customer satisfaction.

Responsibilities
  • Setting clear expectations and keeping customers informed throughout their vehicle’s service or repair
  • Identifying opportunities to upsell additional products and services
  • Following up to ensure complete customer satisfaction
What We’re Looking For
  • Previous customer-facing service experience – essential
  • Ideally, prior experience as a Service Advisor
  • Strong communication skills and a genuine customer focus
  • Ability to thrive in a fast-paced environment while meeting targets and deadlines
Why Join Us?

We’re proud to invest more in colleague development than any other Motor Retailer. If you join us, you’ll benefit from ongoing training, clear career progression, and a fantastic benefits package, including:

  • 25 days holiday (increasing with service) plus bank holidays
  • Access to our online rewards platform with cashback and discounts
  • Preferential service rates
  • Colleague purchase scheme
  • Share incentive scheme
  • Pension plan
  • Enhanced maternity and paternity benefits
Ready to Apply?

Submit your application today to be considered for this exciting opportunity.

Please note:

successful candidates will undergo employment checks, including verification of recent employment, address, credit history, and a criminal record check.

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