Service Advisor

Service Advisor – Modern Workshop & High Earning Potential

Are you a proactive Service Advisor looking to step into a rewarded, fast-paced role in Taunton? Join a highly supportive team where your customer service skills directly translate into strong earning potential and clear career growth.

We are a leading automotive business in Taunton dedicated to delivering high standards of vehicle care and an outstanding customer experience. Our modern reception setup and organized workshop keep daily operations running smoothly. We stand out by actively investing in our team through continuous training, transparent bonus structures, and clear internal progression paths, making this a great environment to build a long-term career.

• Salary: £28,000 – £32,000 per annum (DOE) + OTE £38,000
• Hours: Monday to Friday, with 1 in 3 Saturdays
• Perks: Uncapped performance bonus, manufacturer-backed training programs, generous annual leave package, workplace pension scheme, and staff discounts on servicing and parts

• Serving as the primary point of contact for retail and corporate customers, managing bookings, vehicle check-ins, and proactive updates.
• Creating detailed job cards for technicians and translating technical diagnostic reports into plain, easy-to-understand options for customers.
• Identifying upsell opportunities for essential maintenance, service plans, and accessories to meet key team and individual targets.
• Managing workshop scheduling alongside service management to ensure work flows efficiently and vehicles are ready on time.
• Handling final customer invoicing, payment processing, and managing accurate warranty claim documentation.

This role is based in Taunton, making it an easy commute from Bridgwater, Wellington, Tiverton, and Yeovil.