Care Services Access Specialist - Hybrid
Listed on 2026-10-16
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Customer Service/HelpDesk
Customer Service Rep
Somerset Council is seeking a Customer Service Advisor in Taunton to be the first point of contact for residents, carers and professionals seeking advice and access to adult social care services. You will handle enquiries across phone, email, webchat and face-to-face channels, guiding on information, advice and support.
The role supports a broad range of council services with emphasis on empathy, professionalism and timely responses.
This position is for the Care Services Access Specialist - Hybrid/Flexible Hours role at Somerset Council.
The position is based in Taunton, England, United Kingdom.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 27.000 - 29.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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