Education Engagement Officer

Salary: £29,542 - £33,119 (pro-rate for 31 hours per week).

Hours: 31 hours per week.

Contract: Permanent

Location: Shepton Mallet

Closing date: 23/10/2026

You’ll be playing a crucial role within our Children and Families directorate. You’ll be focusing on safeguarding and ensuring educational access for children, young people and adults with special educational needs (SEN) aged 0-25 years.

You’ll be working closely with education providers, early years settings and other stakeholders to address complex safeguarding issues, support child protection procedures, and promote the welfare of children and young people. Using your specialist knowledge, you will build and maintain relationships with attendance leads, headteachers and other professionals.

Somerset's Education Engagement Service works with Children, Families, Schools and support services to increase children's attendance and engagement with education. Experience in an education setting or supporting children and families would be an advantage. You should also have an appreciation of the importance of education to secure the best possible outcomes for our young children.

We’re working to improve the lives of Children in Somerset and you can be a key part of that. If you are passionate about making sure children are accessing the education they are entitled to, then we would love to hear your application.

This role will be based in our Shape Mendip office in Shepton Mallet.

• Hold an allocation of education providers, including early years settings, colleges, independent provision and schools.
• Advise and support these settings to find solutions to resolve complex safeguarding issues. Identify and participate in child protection procedures.
• Follow agreed processes and hold parents and schools to account to help ensure that children, young people and adults with SEN are safeguarded and can access their educational entitlement.
• Build and maintain good working relationships with attendance leads, head teachers and other professionals concerned with the safeguarding and education of children.
• Promote the safeguarding and welfare of children and young people. Support and advise early tears settings and all education providers in safeguarding children through working knowledge of relevant policies and procedures.

• Sound understanding of the Education Act 1996 and 2002, and the Children Act 1989 and 2004.
• Knowledge of safeguarding policies and procedures.
• Awareness of equality, diversity, and inclusion policies.
• Experience in working with children and young people including children with SEND.
• Experience in safeguarding and child protection procedures.
• Experience in building and maintaining professional relationships with education providers, partners and other stakeholders.
• Excellent communication and interpersonal skills.
• Ability to handle sensitive information with confidentiality.

At Somerset Council, we’re a progressive organisation committed to improving lives and shaping better services for our communities. Based in one of England’s most beautiful counties, it’s a great place to build your career and enjoy an excellent quality of life.

• Generous annual leave plus bank holidays, with the option to purchase additional leave.
• Local Government Pension Scheme (LGPS), one of the UK’s most generous and secure pension schemes.
• Flexible and hybrid working arrangements to support work-life balance, where service needs allow.
• Health and wellbeing support, including access to confidential employee assistance services.
• Paid volunteering opportunities, helping you make a difference both inside and outside of work.

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