Administrator - CAMHS Link LD​/A

Are you an organised, compassionate and motivated administrator looking to make a real difference to young people's lives?

If so, this could be the perfect role for you.

Our CAMHS Link Learning Disability & Autism (LD/A) Team provides specialist support to young people with learning disabilities and/or autism who are at risk of a mental health inpatient admission. We work to keep young people safe, supported and cared for within their community - and you will be an essential part of making that happen.

As our Administrator, you'll be at the heart of the team: the first friendly voice families hear, the person who helps clinicians stay organised, and the one who keeps the service running smoothly behind the scenes. No two days will be the same, and your contribution will genuinely improve the experiences of young people and their families at a critical point in their lives.

This is a brilliant opportunity to join a passionate, supportive and close knit team where your skills, ideas and initiative will be truly valued.

• Be the first point of contact for young people, families and partner agencies, offering a warm, reassuring and professional response to all enquiries.
• Coordinate clinicians' diaries, book appointments and manage room bookings to keep the service running smoothly and efficiently.
• Handle incoming referrals, emails, and calls, ensuring information is recorded accurately and passed to the right team member promptly.
• Maintain high quality administrative systems, including filing, data entry, and electronic patient records, always ensuring confidentiality.
• Type letters, reports and meeting minutes to a high standard, supporting clinicians and the Team Manager with timely documentation.
• Support the smooth daily running of the service by managing post, ordering supplies, processing petty cash and keeping office systems organised.
• Work closely with the CAMHS Link LD/A team, helping to coordinate support for young people with learning disabilities and/or autism who are at risk of mental health inpatient admission.
• Provide flexible support to colleagues, offering cover during leave or busy periods and contributing to a positive, collaborative team culture.

At Somerset NHS Foundation Trust
, we’re committed to supporting our employees with a range of benefits designed to enhance your professional and personal life. We offer:

• Flexible working options to help you balance work and life
• NHS pension scheme for long-term financial security
• Generous annual leave allowance to recharge and relax
• A strong focus on career development to help you grow and achieve your potential

Additionally, you’ll gain access to our Blue Light Card
, unlocking exclusive discounts on shopping, dining, and leisure activities, as well as NHS-specific perks to support you both inside and outside of work.

We are proud to foster a diverse, skilled, and inclusive workforce
, and we encourage applications from all backgrounds.

Why Somerset? Somerset offers the perfect blend of idyllic countryside, outstanding areas of natural beauty
, and breathtaking coastlines
, with vibrant cities like Bristol
, Bath
, and Exeter just a short drive away - and only two hours to London
.

The region is home to excellent educational facilities
, and with affordable housing compared to other parts of the country, it’s a great place to build both your career and your future.

Somerset truly has it all - the peaceful countryside and cosmopolitan city life, with something for everyone to enjoy.

Please see attached Job Description & Person Specification for further details of duties and responsibilities.

• Knowledge and Experience of Microsoft Office packages.
• Previous administrative experience
• Experience of setting up and maintaining office systems and procedures that support smooth running of the department.
• Experience of contact with users of mental health services.
• Experience of working in children and Young People’s Services.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.