IT Support Assistant College

Responsibilities

To provide exceptional customer service and quality first line technical support for the college’s digital equipment within the IT Services department supporting complex systems across multiple sites in an exciting, large enterprise environment.

Working as part of a service desk team as the point of contact, you will log and resolve first line issues for staff, students and other stakeholders.

You will have knowledge of Microsoft Windows 10/11, Office 365, Active Directory/Azure Active Directory and a thirst for knowledge.

UCS College Group offers a range of fantastic employee benefits including:

• Generous pension scheme
• Competitive holiday entitlement
• Dedicated CPD days
• 2 wellbeing days
• 2-week Christmas closure
• Opportunities for hybrid working
• On-site discounted gym
• Free parking
• Extra discount package (top retailers, supermarkets, holidays, entertainment packages and much more)

UCS College Group is committed to equality, diversity and inclusion and welcomes applicants from all backgrounds and communities.

We are also a disability confident employer and we’ll do all we can to help with your application.

Please let us know if you need to request reasonable adjustments.

We encourage everyone to apply who wishes to and we believe that everyone should have an equal opportunity.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).