Marshall Audi Service Technician Apprenticeship

Introduction

Drive your career forward with this exciting apprenticeship opportunity. Our Service Technicians/Mechanics are involved all aspects of maintenance and repair from routine servicing to complex diagnostics and repairs to our customers vehicles.

Audi is an exceptional brand fuelledby a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans.

There'snever been a better time to join us, as we continue to enjoy massive success and unprecedented growth in theprestigecar market. We are looking for the next generation of exceptional people to become part of our team and help us todelightour customers.

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanicsplay a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanicapprentice, some of your duties will include:

• Use of diagnostic equipment to identify vehicle fault
• Testing of parts and systems to ensure correct working
• Following checklists to ensure all critical parts of vehicles are examined
• Carrying out bumper to bumper overview, service, and inspection
• Maintenance of electronic systems including on- board entertainment systems
• Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.
• Completion of legible and accurate paperwork for the customers and centres records
• Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able todemonstrateskills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing thisthreeyeartraining programme.

We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:

• Enthusiasm and willingness to learn
• Teamwork
• Strong communication
• Customer service
• Interest in vehicle engineering

We are looking for an enthusiastic, hardworking individual to join our team and embark on along term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint  and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK,providinga wide range of career opportunities. Once your apprenticeship is complete, you will continue your learningjourneyand you will have the opportunity drive your career forward.

Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Non judgemental
• Patience
• Physical fitness

• Essential - GCSE
  - English - 4
• Essential - GCSE
  - Maths - 4
• Essential - GCSE
  - Science - 4

Course: Motor vehicle service and maintenance technician - light vehicle (level
3)

Level: 3

Route: Engineering and manufacturing

Apprenticeship Level: Advanced

Working Week: Monday – Friday. 0830 – 1730.Possibility of Saturday workings and / or shifts.

Working week will be confirmed on application.

Expected Duration: 3 Years

Training Provider: INSPIRO LEARNING LIMITED