Supportive Care Lead

As Supportive Care Lead, you will provide operational leadership for the delivery of safe, effective and compassionate supportive care services across St Margaret’s Somerset Hospice.

This role would suit someone with a relevant professional registration who has a strong knowledge of psychological therapy, social work, safeguarding for adults and children, and advanced analytical and decision-making skills.

Our Supportive Care Service plays a vital role in the care we provide, offering therapy, counselling, advice and practical support to patients, carers and families. The team provides emotional and psychological care before and after bereavement. Our social work team supports patients, carers and families with complex needs and provides safeguarding advice across the wider organisation.

This is an exciting opportunity to influence and lead the development of the service, ensuring it continues to adapt to meet the needs of patients, carers and families.

• Salary: £39,471.08 to £45,169.46 per annum
• Agenda for Change equivalent: Band 7
• Working pattern: Part time 30 hours a week
• Contract: Permanent

This cross-county role will be based across our Taunton and Yeovil hospice sites, with regular travel across Somerset as part of the role.

Working as part of our senior management team, your day-to-day role will include:

• Manage and oversee Supportive Care Services, including family and patient support, bereavement support and social work, ensuring services continue to adapt to the needs of patients, carers and families.
• Provide expert operational advice and leadership in supportive care and safeguarding to colleagues at all levels.
• Produce and present reports related to supportive care and safeguarding activity, sharing learning across the organisation.
• Report to the organisation’s Clinical Governance Committee on safeguarding and supportive care services.
• Lead the delivery of safe, high-quality clinical care to agreed and auditable standards, in line with national and local legislation and guidance.
• Report to the Associate Director and work closely with the organisation’s Designated Safeguarding Lead.
• Actively engage with and contribute to the Clinical Directorate’s Senior Management Team.
• Participate in the on-call manager rota.

• Relevant professional qualification and registration (e.g. Social Work England, HCPC, BACP, etc)
• Experience of inter-organisational working and representing an organisation externally.
• Demonstrable evidence of relevant clinical professional development
• Demonstrable leadership and management experience.
• Experienced line manager.
• Experience of working with local authorities and Integrated Care Boards.
• Experience of complex safeguarding case review.
• Experience of change management
• Experience of building, developing and leading teams.
• Ability to travel across Somerset, including rural communities.

At St Margaret’s Hospice, our values guide everything we do. We are:

• Compassionate:Kindness and care for everyone, every day
• Collaborative:One team, working together for one goal
• Ambitious:Striving for better, now and into the future.

We are an equal opportunities employer and welcome applications from all sections of the community. If your experience broadly matches the role and you’re motivated to make a difference, we encourage you to apply.

If you need adjustments during the recruitment process, please contact recruitment or call

You won’t just be joining a fantastic team --you’ll become part of a welcoming, community-minded charity making a real difference every day.

We offer a supportive and inclusive working environment alongside a range of benefits including: