Optical Consultant - Foundation

Job Description

Boots Opticians is looking for a Retail Assistant to be a fundamental part of our store team, providing the first and last point of contact for customers. You will greet customers, support pre‑screening activities for eye‑tests, and help customers find suitable eyewear solutions. No two days are the same.

You will spend your time building relationships with customers by listening to and understanding their needs in order to recommend the right product or service. The role involves all aspects of the shop floor, from greeting to post‑sale care.

• Ordering, dispensing and collection of glasses and contact lenses
• Supporting with eye‑tests and pre‑screening activities
• Providing aftercare support through repairs and adjustments
• Completing operational and administrative tasks associated with dispensing prescriptions
• Maintaining shop floor standards

You will be based in store and report to the store manager.

• Passion for customer care
• Desire to learn

• Worked in a retail or clinical environment

• Discretionary quarterly bonus
• Generous employee discounts for you and a second person (terms and conditions apply)
• Clinical and Non‑Clinical career development opportunities
• Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
• Flexible benefits scheme including holiday buying, discounted gym membership, life assurance, activity passes and more.
• Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.

We foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.

Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will arrange an interview with the hiring manager. We are open to discussing flexible working options and providing reasonable adjustments during the application and interview process.