Leader, Services Sales

Services Sales Leader (United Kingdom & Ireland)
As a Services Sales Leader, you will act as a pivotal leader of Cisco’s growth strategy, building and managing a high-performing team focused on both Professional and Support Services Sales. Accountable for delivering team performance on bookings, defining bookings strategy relevant to aligned vertical as well as generating a growing funnel of profitable opportunities to grow Cisco’s service offerings.  Your team will bridge the gap between complex technological capabilities and customer business outcomes, ensuring that our services portfolio is deeply integrated into the customer’s strategy.

You will be responsible for defining the bookings strategy for your assigned segment, cultivating executive-level relationships, and transforming market insights into profitable, long-term revenue streams.

Maintains a comprehensive understanding of and is an authority and influence on the direction of Cisco’s services offers while being knowledgeable across the architecture portfolio. Engages specialist teams to enhance the sales process, particularly in areas where deep technical expertise is required. Assists the team in building the sales funnel through opportunity development and drives opportunities through to sales completion to achieve revenue goals.

This role requires a balance of strategic vision, operational discipline, and a deep commitment to talent development, ensuring the team is equipped to navigate complex sales cycles and competitive landscapes while driving Cisco’s long-term market influence.

Key Responsibilities - Strategic Sales Leadership:
· Drive multi-year sales growth by developing and executing unique, segment-relevant strategies that focus on both Professional Services funnel creation and sustainable Support Services recurring revenue.
· Analyze industry dynamics, such as the impact of AI on infrastructure and security, to proactively create demand and service-led opportunities, positioning Cisco as an indispensable partner in the customer's digital transformation.
· Oversee the end-to-end sales lifecycle, from funnel creation to deal closure, ensuring the team maintains healthy sales pipeline considering a 3 quarter horizon approach whilst continuing to deliver in-quarter results
· Represent Services within segment and theater-level Quarterly Business Reviews (QBOs), articulating sales strategy, forecasts with clarity, clearly identifying market headwinds and tailwinds, and influencing executive leadership on strategic resource allocation.

Key Responsibilities - Operational & Cross-Functional Influence:
· Lead a specific Theater segment (Commercial & Partner, Enterprise or Public Sector) for Services Sales to all cross-functional audiences
· Review and refine forecasting data and business plans to present actionable insights to senior leadership, ensuring data-driven decision-making governs account strategies.
· Partner effectively with cross-functional leadership (Portfolio, Architecture, and Customer Experience) to ensure collective objectives are met, advocating for customer requirements in CX planning to move beyond binary margin targets toward value-based outcomes.
· Lead deal clinics for complex pursuits, leveraging personal expertise to coach the team on concessions, negotiations, and unique value propositions while maintaining high standards for deal execution.
· Streamline and accelerate internal processes for your team by serving as a key internal influencer and sponsor, ensuring teams are compliant with Cisco policies while managing escalations with a focus on wider business strategy rather than tactical friction.

Key Responsibilities - Talent Development &

Coaching:

· Act as a talent advocate by identifying and nurturing…