Housing Options Officer - Housing

Provide advice, information and assistance to applicants who are homeless or at risk of homelessness.

Ability to build and maintain good working relationships.

Resourceful, solution focused, persuasive and skilled in overcoming barriers.

Ability to prioritise workload, manage time effectively and meet deadlines.

Ability to work as part of a team, be flexible, use initiative and work with limited supervision.

Current driving licence required and access to own vehicle.

Offer advice and information on topics such as homelessness prevention, housing options and tenure rights

Make enquiries and collect all relevant information from the applicant including financial statements or health information

Carry out an assessment of circumstances and needs to identify what has caused the homelessness or threat of homelessness

Education qualification to at least A level standard or acquired knowledge to NVQ level 4