MH Scheduler

Summary

To schedule all surgical, pain, endoscopic or site‑specific procedures as well as PAT visits in the hospital computer system. This communication is received from the surgeon's office and takes into account variables such as equipment limitations, staffing, operating room availability and coordination with anesthesia staff, ensuring a timely process with a goal of 100% customer satisfaction. The role accurately schedules all surgical procedures in the computer system, collects necessary information to book procedures at the hospital or off‑site, enters patient demographics and insurance data, books the appropriate procedure at the correct location, time and date, notes any specific patient needs or surgeon requests, provides necessary information to physicians’ offices, answers telephone calls promptly, accommodates patients and physicians, maintains confidentiality, monitors customer needs, receives required paperwork (H/P, Consents), disassembles medical records upon discharge, documents OR records, PACU and anesthesia times in the system, verifies all cases, assists with Kronos timekeeping, and prepares & delivers monthly reports on volume, block utilization and turnover times to the PCD and peri‑operative director.

• Schedule all surgical, pain, endoscopic or site‑specific procedures and PAT visits in the hospital computer system.
• Coordinate timing with surgeon’s office considering equipment limits, staffing, OR availability and anesthesia coordination.
• Ensure 100% customer satisfaction by meeting scheduling goals.
• Accurately enter patient demographics and insurance information.
• Book each procedure at the appropriate location, date and time.
• Indicate patient‑specific needs or surgeon requests.
• Provide physicians’ offices with required information for procedures.
• Answer telephone calls promptly and accommodate patients and physicians when scheduling.
• Maintain confidentiality and keep voice at a low to moderate level.
• Respond to customer needs and continuously improve service quality.
• Receive and process required paperwork (H/P, Consents).
• Disassemble medical records when a patient is discharged.
• Document OR record, PACU and anesthesia times in the computer system.
• Verify all cases.
• Assist with Kronos timekeeping.
• Prepare and deliver monthly reports (volume, block utilization, turnover times) to the PCD and peri‑operative director.

• 1 to 2 years of current experience in an OR setting.
• Strong computer skills; knowledge of Meditech preferred.
• Knowledge of medical terminology.
• Customer‑focused attitude.

• High School Diploma or GED.

$18.55 – $27.06 per hour

Morton Hospital – 88 Washington Street, Taunton, Massachusetts 02780

24 hours per week, no weekends, day shift

Day

No

1199 SEIU United Healthcare Workers East

• Compassion
• Accountability
• Respect
• Excellence

• Instill Trust and Value Differences
• Patient and Community Focus and Collaborate

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Entry level

Part‑time

Management and Manufacturing

Hospitals and Health Care