MH Unit Secretary​/Unit Assistant

Summary

Unit Information Secretaries work in the nursing area of hospitals. They are primarily the conduit for information management and processing, to ensure the operations of the unit. Actual interpretation of data collected may vary by type of unit. Brown University Health employees are expected to role‑model the organization’s values of Compassion, Accountability, Respect, and Excellence as these values guide our everyday actions with patients, customers and one another.

In addition to our values, all employees are expected to demonstrate the core Success Factors that guide how we work together and get things done. The core Success Factors include:
Instill Trust, Value Differences, Patient and Community Focus, and Collaborate.

• Coordinate unit activity and serve as the main point of contact between unit, transport, ancillaries, and physicians.
• Answer all calls by identifying the department and name.
• Monitor new orders—transport and ancillary orders, if a test is added, and communicate to the appropriate nurse.
• Maintain and update physician pager numbers monthly for nurses, essential during downtime.
• Report telephone problems to communications and raise the chain of command to Director/Supervisor.
• Maintain a list of physician phone numbers in the area.
• Monitor that all patients have proper arm bands on and contact registration/demissions for replacements.
• Maintain stock of lab/x‑ray requisitions for downtime.
• Report printer and computer problems to help desk, create a ticket, and inform Director/Supervisor.
• Provide and track data (e.g., page to MD and response, discharge information) as requested for flow of the department.
• Order and maintain accurate par levels for inventories.
• Assist in maintaining a safe environment and intervene appropriately.
• Utilize proper procedures and address patients’ concerns by notifying the charge nurse, Director/Supervisor.
• Initiate and track appropriate facilities, Bio Med, housekeeping and IT related problems/replacements/requests on work orders.
• Notify Bio Med department of malfunctioning equipment, arrange repair requests, and track equipment to ensure it is returned to the department.
• Copy charts and other materials as requested.
• Maintain and track compliance with BLS, TB, Fit testing and all minimal job requirements.
• Participate on committees as requested.
• Relay accurate messages to appropriate personnel in a timely manner.
• Participate in quality improvement projects as requested by Director.
• Respond to staffing needs of the healthcare team by cross‑training and floating to other units.
• Perform all other duties as required for improved function and in meeting unit goals.
• Make staffing calls to fill holes as directed.
• Manage time and resources, complete work assignments within an acceptable time frame, and use time and resources efficiently.
• Develop and maintain efficient working relationships, be reliable in attendance and punctuality, and partner with others to achieve positive outcomes.
• Ensure quality of services by offering creative solutions, producing quality results, continually improving the quality of work, and accepting responsibility for all work performed.
• Monitor paper documentation to ensure dates/time/signatures etc. are documented.
• Keep nursing desk clean and tidy, ensure appropriate books, manuals, forms are in the appropriate place and current.
• When telemetry exists, inventory boxes, check at discharge that box is in slot.
• Organize work spaces as requested by Director of the department.

• Certified Nursing Assistant Certification
• Computer knowledge
• Knowledge of medical terminology
• Customer service skills
• High School Education
• Ability to assist lifting and carrying up to 20lbs.
• Ability to sit for an extended period of time.

• College degree preferred
• Previous experience in this role preferred
• Meditech knowledge preferred

$19.43-$28.36

Brown University Health is committed to providing equal employment opportunities and maintaining a work environment free from all forms of unlawful discrimination and harassment.

Location:

Morton Hospital - 88 Washington Street, Taunton, Massachusetts 02780

Work Type:
Per Diem Nights

Work Shift:

Variable

Driving

Required:

No

Union: 1199 Seiu United Healthcare Workers East

Entry level

Full-time

Administrative

Hospitals and Health Care