Public Communications, Marketing & Design Specialist

Job Details:
Full Time | Region:
South Shore |

Location:

Taunton | Category:
Communications | Sector:
Energy Efficiency

With superior reliability, Taunton Municipal Lighting Plant (TMLP) has been providing electricity for 126 years and internet services for 26 years to our local communities. Our employees are committed to our customers’ interests as the top priority, focusing on their success and well-being. TMLP is governed by a three‑member Board of Commissioners and serves 38,000 customers in Taunton, Berkley, Raynham, and parts of Dighton, Lakeville, and Bridgewater.

• Initial contact for electric media relations with customers, agencies, and key accounts, including press releases, outages, and conferences with all media outlets.
• Advertise with local media and community entities for corporate activities and relations.
• Design, implement and manage all corporate social media and website graphics, images, and content.
• Public event coordinator and representative for electric activities, including local board, school, industry, and community event participation.
• Coordinate and provide outage, crisis and other situational communications both internal and external to TMLP.
• Develop a marketing and communications plan to meet TMLP’s goals and objectives while supporting the various departments.
• Develop company‑related print and electronic materials as assigned; coordinate and manage the purchase of promotional items for all corporate initiatives while staying on budget.
• Coordinate the marketing and design of programs to meet regulatory and company requirements.
• Develop, maintain, and meet budgeted activities.
• Collaborate with the Internet Services Group to provide consistent corporate branding and advertising.
• Develop written/oral recommendations to expeditiously resolve customer issues including billing, rates, energy analysis, and other messages as needed by corporate.
• Coordinate value‑added services information based on customer needs; process website form inquiries, delegate, and handle them.
• Create and deliver training and presentations on behalf of the TMLP for customer retention and/or recruitment at trade shows, business forums, community events, and any other venues.
• Administer, develop, and provide training on current energy service and marketing programs internally.
• Create and implement marketing strategies to promote energy efficiency, conservation, safety, public power, and other assignments for customers.
• Assist with state, federal, and private entities for applicable grants pertaining to proposed programs.
• In coordination with the Sustainability & Commercial Development Specialist, advise customers on TMLP policies that affect their business via informational sessions, site visits, and quarterly newsletters; assist and backup as needed.
• Other duties as assigned.

A Baccalaureate degree in Business Administration with a major in Marketing, Communications, Graphic Design or Management preferred. Minimum of two (2) years of progressively responsible experience closely related to this position is required. Evidence of growth in abilities and skills in former responsibilities and potential for growth in this position is desirable. Sales, marketing, and communication skills to connect effectively, both orally and in writing, with all levels of the company and customer base are required.

High level of confidentiality is required. Ability to comprehend and communicate both concrete and abstract information related to the energy utility industry. Adobe Illustrator, Photoshop, and InDesign proficiency preferred. Social media design and aptitude required. Web design experience required and experience with Word Press preferred. Valid driver’s license and willingness to carry a cell/mobile phone 24/7 are required. Proficiency in MS Office and Microsoft GP preferred.

Salary range: $83,000 – $108,000, commensurate with experience.

• Health Insurance
• Flexible Spending Account
• Dental
• Vision
• Life Insurance
• Paid Time Off
• Holidays (12)
• Tuition Reimbursement
• Pension
• 457(b)
• Blood Donor Program
• And more…

Please forward résumé and cover letter to

No phone calls, please.