Customer Service Rep; Winthrop St
Listed on 2026-01-01
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Retail
Customer Service Rep, Retail Associate/ Customer Service
Customer Service Rep(03792) - 289 Winthrop St
2 days ago Be among the first 25 applicants
About the JobAre you ready to bring the pizza to the customer with enthusiasm and a desire for success? Domino’s Pizza offers flexible schedules that work with you, offering part or full‑time opportunities. You’ll have plenty of time for school, friends or whatever you love. Even if you just need a second job for some extra cash, this is the perfect place to start.
Job DescriptionWe are searching for qualified customer service reps with personality and people skills. We’re growing fast; opportunities abound, from the front of house to management and beyond. Whether it’s a hobby, main gig, or supplemental job, apply today.
Job RequirementsYou must be 16 years of age or older.
GeneralJob Duties
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk‑in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
Orientation and training provided on the job.
Communication Skills- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co‑workers to process orders both over the phone and in person.
- Ability to add, subtract, multiply and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
- Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
- In‑store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
- Sudden changes in temperature in work area and while outside.
- Fumes from food odors.
- Exposure to cornmeal dust.
- Cramped quarters including walk‑in cooler.
- Hot surfaces/tools from oven up to 500 degrees or higher.
- Sharp edges and moving mechanical parts.
- Talking and hearing on telephone; near and mid‑range vision for most in‑store tasks.
- Depth perception.
- Ability to differentiate between hot and cold surfaces.
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
Physical Requirements StandingMost tasks are performed from a standing position. Walking surfaces include ceramic tile or linoleum in some food process areas. Height of work surfaces is between 36" and 47".
WalkingFor short distances for short durations.
SittingPaperwork is normally completed in an office at a desk or table.
Lifting- Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
- Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
- Cases are usually lifted from floor and stacked onto shelves up to 72" high.
- Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
- Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
- Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
- To move trays which are placed on dollies.
- A stack of trays on a dolly is approximately 24"–30" and requires a force of up to 7.5 pounds to push.
- Trays may also be pulled.
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping / Bending- Forward bending at the waist is necessary at the pizza assembly station.
- Toe room is present, but workers are unable to flex their knees while standing at this station.
- Duration of this position is approximately 30–45 seconds at one time, repeated continuously during the day.
- Forward bending is also present at the front counter and when…
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