Office Manager - Part time - Quickbooks

Overview

Join Our Team as an Office Manager with Floor Coverings International! At Floor Coverings International, we're not just a flooring company; we're the #1 mobile flooring company in North America. With over 200 locations spanning the United States and Canada, we've revolutionized the flooring industry with our unique shop-at-home model, making it possible for customers to get the perfect new floors without ever leaving their homes.

We take pride in our exceptional service, and our 350,000+ satisfied customers give us an average rating of 4.9 stars. As an Office Manager with Floor Coverings International, you play a vital role in the growth and expansion of our local franchise. A successful Office Manager will enable us to write more estimates, efficiently schedule and manage projects, support our marketing efforts, and maintain accurate financial records for the business.

• Marketing & Customer Relations
  • Build strong rapport with customers, providing exceptional customer service.
  • Efficiently schedule appointments for our Design Associates.
  • Follow up on open proposals to ensure customer satisfaction.
  • Assist in developing, managing, and implementing local marketing initiatives.
  • Support and participate in home shows and events (some evenings and weekends may be required).
  • Maintain an organized and inviting office space.
• Financials
  • Update Quick Books daily, accurately recording all income and expenses (experience preferred, training provided).
  • Generate job costing reports within 24 hours of completed installations.
  • Track, prepare, and manage timely payment of business-related expenses.
• Production
  • Collaborate with the Owner weekly to discuss recent sales, review customer expectations, and manage product orders.
  • Accurately order all necessary products for jobs and follow up on delivery.
  • Coordinate schedules between customers and installers for efficient job scheduling.
  • Communicate start dates and times with installers and customers.
  • Keep customers informed about ongoing installation details and job progress.
  • Obtain written permission for any changes in contracted work.
  • Confirm scope of work and compensation with installers prior to the start of each job.
  • Update Inspire Net daily with job status and upcoming schedules (training provided).
• Continuous Improvement
  • Attend weekly meetings with the Owner at scheduled times.
  • Work towards weekly and monthly goal achievement.
  • Be open to attending training seminars at the owner’s discretion.
  • Make decisions and act in alignment with Floor Coverings International's core values and mission.

• Office Manager
  
  Qualifications:
  
  
  • Strong communication skills, particularly over the phone.
  • Exceptionally organized and detail-oriented, with strong multitasking abilities.
  • Experience in bookkeeping required;
    Quick Books is preferred.
  • Capable of working independently without constant supervision.

• Part-time position with 10-20 hours per week.
• Bonus opportunities.
• 3-5 years of experience is preferred.

Join us in creating beautiful spaces for our valued customers while enjoying a dynamic and rewarding career as an Office Manager with Floor Coverings International. Apply today and be a part of our success story!