Export Operations Coordinator

Our client, ICAT Logistics Detroit, is HIRING!

Please note: This role is based full-time at our Taylor, Michigan office. It is not remote or hybrid.

Pay range up to $30/hour (depending on experience)

Coordinate freight. Solve problems. Build a career.

Ready to build your career in global trade? If you are organized, computer-savvy, and a great communicator, we’ll help you master the rest. As our Export Operations Coordinator, you’ll join a collaborative team that keeps international cargo moving seamlessly across air and ocean routes. You'll jump right in - handling quotes, tracking active shipments, solving daily puzzles, and keeping clients, carriers, and vendors aligned.

It’s fast-paced, hands-on work where you’ll gain valuable, end-to-end freight experience while backing up our lead operators from day one.

• Collaborate directly with our Air and Ocean experts to balance workload, increase capacity, and improve overall response and turnaround times across all export shipments.
• Drive core freight operations by managing high-frequency Air and Ocean shipments for assigned client accounts, providing steady operational flow and essential capacity support across the export team.
• Prepare and deliver competitive Air and Ocean export quotations.
• Execute daily operational tasks, including data entry, shipment booking, generating export documentation, preparing bills of lading, and labeling.
• Maintain proactive tracking and tracing on all active moves, provide regular status updates to clients via phone and email, and obtain Proofs of Delivery (POD).
• Gather and process vendor charges, generate accurate customer billing, and resolve charge variances.
• Provide cross-functional backup for the Export Team and assist DTW Operations as needed.

• Write and speak professionally with customers and coworkers
• Can juggle multiple priorities without losing track of details
• Like solving problems more than avoiding them
• Enjoy being a self-starter who takes initiative
• Follow through on what you say you'll do
• Want a job that turns into a career, not just a paycheck

• High school diploma or equivalent
• Minimum of 2 years of experience in freight operations (domestic freight required, international export freight preferred)
• Hands-on experience with Cargo Wise, preferred
• Strong written and verbal communication
• Comfortable in a fast-paced, in-office environment

We're a technology-focused logistics company and a three-time Crain's Coolest Company award winner. We invest in people who want to grow - many of our operations and sales team members started right where this role is.

• Health, dental and vision insurance
• 401(k) matching
• Paid time off
• Life and disability insurance
• Tuition reimbursement
• Flexible spending and health savings accounts
• Wellness reimbursement
• Employee assistance program
• Volunteer time off
• Bonus opportunities

This is a 100% in-office position at our Taylor, Michigan location. Remote and hybrid work are not available.