Retail Display Installer – Technology

Join to apply for the Retail Display Installer – Technology role at 2020 Companies

Location:

Travel up to 90 miles from home on average | Paid drive time & mileage reimbursement

Schedule:

Monday–Friday, Weekends not required.

2020 Companies seeks a reliable, detail‑oriented, and self‑motivated Field Service Representative to represent leading brands such as Dell, Intel, Dyson, Google, and HP. In this role, you will execute a wide range of in‑store tasks, including installing and updating sales floor fixtures and endcaps, performing build‑outs, resets, and display repairs, and following plan‑o‑grams and client‑specific directives.

• Respond and remain responsible for consistent communication with field services management within 24 hours of contact.
• Keep availability updated and accurate.
• Fully complete all assigned jobs on or before scheduled end dates.
• Install and build displays, end caps, and fixtures.
• Complete necessary forms, images, and surveys associated with each job/assignment before leaving the job site.
• Update displays according to planograms and client requests.
• Conduct break‑fix repairs to ensure displays and fixtures are fully functional.
• Participate in early‑morning installations and installations involving a team of 2+ people, providing solution feedback.
• Manage virtual software and ensure successful execution of related tasks and timelines.
• Assist other members as needed.
• Adhere to timelines associated with accurate timecard submission, reporting anomalies daily with needed corrections.
• Work independently in a fast‑paced environment.
• Complete training and certification programs.
• Accurately track, record, and communicate activity via designated systems/workflows.
• Available for weekend assignments as needed.

• Hourly pay starting at $19.00 per hour, based on experience and location.
• Next‑day pay on demand with Daily Pay.
• Paid drive time and mileage reimbursement.
• Job assignments available Monday–Friday;
  Weekends not required.
• Paid training.
• Job assignments include both flexible self‑scheduling options and fixed shifts based on availability.
• Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period.
• Variety of projects and clients.

• Your hours and locations may vary week to week, including occasional weekends; some early morning hours are possible.
• Accept and schedule all assigned jobs within 48 hours of receipt.

• Follow all directives as provided, executing fully and completely.
• Work closely with the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies.

• Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders.
• Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication.

• Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company.
• Set a high standard for behavior, foster a positive work environment, and ensure transparent, respectful communication with all team members.
• Work across all aspects of the company and through cross‑functional processes to ensure alignment and operational success.

• Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs as determined by field management.
• Be open to provide and receive feedback.

• Must be 18 or older (due to insurance requirements).
• Must be authorized to work in the United States.
• High school diploma or equivalent is typically required.
• Previous retail or merchandising experience is beneficial but not mandatory.
• Installation and merchandising experience.
• Proficiency with hand and power tool usage.
• Ability to follow planogram (POG) directives and secondary communication.
• Own an Android or Apple mobile device to upload photos and data.
• Navigate various communication platforms and applications…