Sr Workday Systems Analyst

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world‑class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

Works on a small Enterprise Resource Planning (ERP) team that is responsible for the configuration, maintenance, and continuous improvement of ERCOT’s ERP product suite, which includes Workday Human Capital Management (HCM), Workday Financial Management, Workday Adaptive Planning, Workday Prism Analytics, Cornerstone OnDemand Learning Management System (LMS), and other applications (Contract Lifecycle Management, Exiger, Blackline, Success Factors, Docu Sign). Works on broad cross-module and cross-platform functional areas.

At the P3 level, this role serves as the primary technical authority and architectural lead across the ERP product suite, drives complex cross-module and cross-platform initiatives end‑to‑end, owns the design integrity and operational stability of the platform, and mentors P1 and P2 analysts on the team. Responsible for partnering with business stakeholders to pursue opportunities for greater efficacy and efficiency as well as to identify and resolve system issues.

Provides consultation and support to SMEs and end‑users of the ERP products through analysis, development, configuration, testing, promotion through environments, and change management.

JOB DUTIES Understands and applies principles, theories and concepts related to the profession and ERCOT’s culture. Exercises judgment within defined procedures and practices to determine appropriate action. Impact extends across the ERP product suite and to multiple business functions; technical decisions made in this role set direction and standards for the broader IT ERP team. Provides day‑to‑day technical guidance, design review, and mentoring to P1 and P2 analysts on the team;

coaches lower‑level analysts through complex configuration, reporting, integration, and security work.

Architecture and design leadership:
Define and shape the overall functional and business process architecture across the ERP product suite ensuring efficient and accurate design and configuration of the delivered solution. Serve as the primary technical authority on cross‑module and cross‑platform design decisions, combining expert‑ level proficiency in Workday and senior‑level proficiency in Cornerstone OnDemand with deep understanding of HR, Finance, and Learning process architecture;

translate broad and ambiguous requirements into deliverables and partner with HR and Finance functional analysts to align process design across departments.

Release, delivery, and change management:
Lead Workday release checklist process and complex issue resolution and post‑release stabilization. Partner with HR and Finance business owners on Kainos Smart Test execution; lead defect triage for cross‑module and high‑severity defects. Sponsor and present major and high‑risk changes at Change Advisory Board (CAB) meetings; review and endorse changes presented by junior…