Intensive Care Coordinator

Intensive Care Coordinator (Caseworker II)

The Division of Family Health is looking for an Intensive Care Coordinator that is experienced in casework to join their diverse team to help ensure youth and families in Salt Lake County, Summit County and Tooele County communities are receiving the proper support to lead safe and healthy lives.

• Serving as an Intensive Care Coordinator involves working alone in clients' homes to support youth and families with complex and unpredictable behaviors. The role requires the ability to confidently and tactfully handle potentially dangerous or stressful situations.
• Some travel throughout Salt Lake County, Tooele County, Summit County and surrounding areas will be required for this position.
• The candidate selected for this position will either be given access to a state-owned vehicle, or will receive mileage reimbursement for use of a personal vehicle.
• Due to this position requiring travel via motor vehicle, candidates will be required to have a valid Driver License.
• Continued employment is contingent upon the successful completion of a fingerprinting background check.

• Facilitate High Fidelity Wraparound Model services for families: utilize a strengths-based approach to safety planning, development of family team and family support systems, and wraparound planning for the purpose of maintaining children in their homes, schools and communities by utilizing the 10 Principles of High Fidelity Wraparound:
  Family Voice & Choice, Team-Based, Community Based, Collaboration, Strengths Based, Individualized, Outcomes Based, Culturally Competent, Unconditional.
• Develop wraparound plan with families and agency partners with measurable outcomes and time bound specific objectives; develop & maintain a crisis prevention plan throughout the process with each youth/family.
• Coordinate provider services and ensure the quality of services for youth and families.
• Oversee the achievement of goals to ensure needs are met and family vision is at the forefront; observe progress of the family with a goal for transition within 6 months.
• Balance perspective of family, professionals and community partners to come up with the best outcomes.
• Maintain a full caseload with the ability to balance taking on new families while supporting the transition of those who are ready to discharge from the program.
• Prepare detailed case documentation including: opening and closing referral records and completing assessments, Strengths Needs & Cultural Discoveries, Wraparound Plans, contact notes, safety and crisis prevention plans, and correspondence, etc.
• Provide regular communication and close collaboration with multiple community partners (e.g. Juvenile Court, Division of Juvenile Justice Services, Division of Services for People with Disabilities and Local Mental Health and Substance Use Disorder Treatment Facilities).

• Previous experience in social services, behavioral health, and/or mental health fields performing case management.
• Passion for helping families receive the support and services they need.
• Ability to work with people in a manner which shows respect, sensitivity, tact, and professionalism.
• Love for interacting with community agencies.
• Innovative and creative when approaching challenges and barriers.
• Confident and skillful in working with behaviorally complex youth in an unpredictable environment, like a home or a community.
• Confidence to practice de-escalation techniques and manage potential crises.

Preference may be given to candidates with the following skills or qualifications, but in no way does absence of these skills or qualifications exclude candidates from consideration:

• Experience implementing High Fidelity Wraparound Model.
• Bachelor's Degree in any relevant field or equivalent experience in any human services related field providing direct services to families OR 4+ years of working experience in a relevant field, such as public health, behavioral health, etc.
• Active Social Service Worker license in the state of Utah.

• The schedule for this position is typically 10 hours per day Monday - Thursday.

This is an opportunity to make a difference. The Office of Coordinated Care and Regional Supports provides intensive care coordination, using the evidence-based high fidelity wraparound model to keep families safely together while effectively helping children with emotional and behavioral health needs thrive in their homes, schools, and communities.

• Work requires physical exertion. May require the ability to stand; walk over rough surfaces; bend, crouch, stoop, stretch, reach, lift moderately heavy items (up to 50 lbs.) in a recurring manner and/or for long periods of time.

• Risks found in potentially dangerous or unusual environmental stress situations, e.g., being subject to possible physical attack.