IT Director - Utah Department of Commerce & Department of Labor

The Division of Technology Services (DTS) is seeking a highly motivated individual to oversee application development and performance for the Utah Department of Commerce and Department of Labor. This position is considered the Director of the DTS / Commerce and Labor Technical Team and will help facilitate the setting of long- and short-term strategic directions. The Director will lead the applications teams and oversee planning, developing, executing, monitoring and ensuring successful outcomes of some of the most complex, critically important, high-cost technology projects within the state.

The chosen candidate will work closely with managers and supervisors of applications teams to develop and maintain software that meets the needs of the divisions and aligns with Commerce, Labor and DTS goals, both in terms of functionality and in meeting uptime and performance requirements. The Director will develop recommendations to improve system effectiveness, efficiency and compliance with DTS, Commerce, Labor and federal policies;

identify potential system issues; consult with management in both DTS and Commerce and Labor; and advise technical staff and business staff to further the successful completion of technology projects, while directly supervising the lead managers of the application and Dev Ops teams. This position will be primarily in-office work with some telecommuting, located at the Heber Wells Building, 160 East 300 South, Salt Lake City, UT.

This position may be eligible for hybrid work with some in-office time required (must live in Utah).

We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team. You will receive great health and retirement benefits, generous paid time off, and a positive work life balance.

( to view a summary of all the benefits we offer.)

The Division of Technology Services delivers highly optimized systems responsible for collecting, processing, and distributing millions of data elements every day.

• Work with business partners to gather requirements and define the scope of projects.
• Develop and coordinate IT plans and policies.
• Coordinate with business owners to understand their needs and requirements.
• Manage assigned personnel resources across multiple projects.
• Work with DTS, Commerce, Labor, and state purchasing to contract for software and other resources.
• Review projects to ensure they are meeting business needs and DTS requirements.
• Audit and review systems and practices to ensure compliance with procedures, regulations, and standards.
• Monitor system performance to identify and resolve problems.
• Drive and implement software development lifecycle process improvement.
• Produce project documentation necessary to manage a portfolio of projects.
• Provide direct and indirect management to a team of highly talented developers and system architects.
• Develop technology road maps for development.
• Assist in the creation of enterprise-wide style guides and development standards.
• Occasionally participate in after-hours support.
• Lead work groups to develop action plans for IT initiatives.
• Work in a matrixed environment handling tasks from both projects and support groups.
• Other duties as assigned.

The ideal candidate for this position will be a highly skilled and experienced technical professional. They will have strong analytical and problem solving skills, and the ability to work effectively with a variety of stakeholders.

• Strong analytical and problem solving skills.
• Ability to work effectively with a variety of stakeholders.
• Deep understanding of ways in which technology can be used to make positive, impactful changes.
• Strong understanding of the benefits of cloud computing, microservices, and hosted services like databases.
• Deep understanding of data and the ability to integrate it with multiple business systems.
• Ability to handle multiple tasks that are often competing for top priority.

If you have the skills and experience listed above, we encourage you to apply for this exciting opportunity. We are looking for a talented and dedicated individual who is passionate about using technology to make a difference.

• Employment contingent on passing a drug screening and a background check.

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.