Patient Account Coordinator; medical collections

Enjoy connecting with people by phone and helping them work through questions? Bring your customer-service skills and team-first attitude to Orthopedic Institute, where you’ll help patients understand their accounts and navigate the billing process with confidence. Spend a significant portion of your day making and receiving calls, answering account questions, and helping resolve billing concerns with patience and empathy.

Help resolve accounts:
Communicate with insurance companies, follow up on claims, and support billing and account-resolution activities.

Maintain accurate account records, document conversations, and manage follow-up tasks.

A background in medical billing, coding, denials and appeals, or other general billing functions is desired.

A genuine enjoyment of phone work and a professional, compassionate approach to patient conversations.

We are seeking a motivated Patient Account Coordinator (medical collections) to join Orthopedic Institute in Tea, SD, United States.