Credit Controller

Reconomy is an international circular economy specialist that combines technology, skills and people to enable businesses to better manage their resources, helping reduce waste, optimise their supply chains and contribute to the circular economy.

Department: Finance

Employment Type: Permanent – Full Time

Location: Telford

Reporting To: Gemma Atwal

Reconomy is an international circular economy specialist that combines technology, skills and incredible people to enable businesses to better manage their resources, helping reduce waste, optimise their supply chains and contribute in a meaningful way toward the circular economy. We are bending the edges of linear business models across the world, integrating circular economy strategies and processes into everyday operations. We have the tools, talent and technology that enable customers to harness the full and inherent value of their resources, with integrated global operations in over 80 countries across the world.

Our full range of capabilities are organised into 3 ‘loops’:
Recycle, Comply and Re‑use, each providing opportunities for circularity within the wider resource cycle.

Utilising the latest technology and data to enable customers to make the best possible use of their materials.

Enabling customers to solve increasingly complex environmental regulatory challenges using data, expert knowledge and thought leadership to drive business accountability across the globe.

Providing intelligent technology platforms and agile delivery models for pre‑retail logistics and product returns, fulfilment and processing, on behalf of many of Europe’s largest retailers.

Do you have experience in Credit Control but you’re looking for a change or new challenge? If you can keep calm under pressure and you’re used to using your persuasive nature to encourage collection of cash owed, this may well be the role for you.

You will have your own ledger, working with small businesses who contact us occasionally and larger ones who work with us on a regular basis. Strong communication skills are very important, as you will speak to a variety of contacts to arrange payment of invoices, ensuring solid relationships are created and robust credit control methods are implemented.

You’ll predominantly do this by phone, but you will also follow up what has been discussed with well‑written and clear emails.

Customer‑service experience or skills will help to settle the invoices quickly, combined with your problem‑solving skills to resolve queries. You’ll work closely with colleagues in different teams, ensuring that everyone involved with the account is kept up to date.

This is a target‑driven role, which will make it easy for you to see how you are getting on throughout the month and gives you the opportunity to earn a bonus.

Your ledger is managed predominantly using Excel or the company system so the more comfortable you are with Microsoft Office packages and bespoke systems the better. Ideally you’ll need to know how to sort in Excel or maybe create basic sums; we can then help you to learn anything more advanced such as pivot tables and charts.

• Proven experience in credit control, with a strong track record of managing high‑volume ledgers in fast‑paced, deadline‑driven environments.
• Excellent organisational skills, with the ability to manage your own workload efficiently and effectively.
• Strong team player, demonstrating a collaborative approach and willingness to support colleagues.
• Confident communicator, capable of building and maintaining effective relationships both internally and externally.
• Tech‑savvy, confident using Microsoft Office and comfortable navigating in‑house systems, with a quick ability to learn new tools and platforms.

• Holidays and Birthday Leave – Start with 23 days, increasing to 25 after 2 years of service, plus bank holidays. After one year, you can also take advantage of our holiday buy/sell scheme for flexibility. Also, enjoy your birthday off once you reach 1 year of service.
• Volunteering Day – 1 paid day per year to support local charities.
• MyPerks Platform – Access a wide range of…