Accountant - Rents & Service Charges

Accountant
- Rents & Service Charges

Organisation:
Housing Plus Group

Salary: £49,200 per annum

Location:

Telford / hybrid working, with a minimum of one day per week in the office

Working pattern: 36 hours per week

Closing date:
Friday 7th August 2026

Final interviews:

Friday 28th August 2026

Housing Plus Group is seeking to appoint an Accountant
- Rents & Service Charges as part of a wider campaign to recruit six key roles into its Finance function. These appointments form part of a newly structured finance model and are being made at an important time for the organisation, following organisational change and the creation of a broader, strengthened group structure.

This role is one of several new appointments being recruited in phase one of the campaign. The post is important because it supports one of the most technically sensitive and customer-facing areas of housing finance and helps ensure the organisation has the financial expertise, systems and controls required to support customers, colleagues and communities.

This is an excellent opportunity for an experienced finance professional with a strong background in rent and service charge management to take on a visible and influential role within one of the largest housing providers in the West Midlands. The role offers the opportunity to develop technical expertise, lead a small team and contribute directly to regulatory compliance, customer transparency and financial resilience.

The successful candidate will support the Finance Manager
- Rents & Service Charges and will help ensure that rent and service charge processes are accurate, compliant and transparent. This will include supporting the rent setting process, service charge cycle, data integrity, audit activity, customer communication and continuous improvement.

The Role

Reporting to the Finance Manager
- Rents & Service Charges, the Accountant
- Rents & Service Charges will support the delivery of accurate, compliant and transparent rent and service charge management, while providing financial insight, operational support and effective leadership across the wider team.

This role is focused on supporting accurate rent and service charge management, legislative compliance, customer transparency, audit readiness, data quality, cost allocation and team development.

Key Areas of Responsibility Will Include

• Supporting the Finance Manager
  - Rents & Service Charges in delivering the end-to-end service charge cycle, including budgeting, setting, billing, reconciliation and year-end statements across the Group.
• Supporting the rent setting process and helping ensure compliance with the Rent Standard and relevant legislation.
• Helping ensure all rents and service charges are accurate and fully compliant with statutory and regulatory requirements.
• Working collaboratively with Finance, ICT and operational colleagues to maintain and enhance the accuracy of rent and service charge data within the housing management system.
• Making an active contribution to the annual rent letter distribution process and the production of service charge estimates and year-end certificates.
• Supporting internal and external audit processes relating to rents and service charges, including the timely provision of evidence and responses.
• Supporting communication and engagement with internal and external stakeholders.
• Working cross-functionally with Housing, Asset Management and Development teams to ensure cost capture is accurate, complete and reflective of services delivered in respect of service charges.
• Supporting clear, accessible and timely communication to residents regarding service charge composition, changes and variances.
• Supporting responses to resident complaints, tribunal cases and audit queries.
• Supporting continuous improvement in systems, processes and data quality to enhance accuracy, efficiency and value for money.
• Managing and developing a small team of Assistant Accountants, ensuring high performance, accuracy and continuous improvement.

This is a role for someone who enjoys working in a technically detailed and customer-facing area of housing finance. It will suit someone who can combine financial expertise, regulatory awareness,…