Transport Administrator

Transport Recruitment Administrator

Proactive Personnel Limied are seeking a highly organised and proactive Transport Resourcer/Administrator to support a busy and established transport desk supplying professional drivers to clients across the Shropshire area. This is a fast-paced role that combines driver resourcing, compliance administration, administration, using our internal CRM system.

As a Transport Administrator you will play a key role in ensuring that driver availability, compliance, and administrative processes are managed efficiently to support the smooth delivery of transport services to our clients.

• Source and attract professional drivers through job boards, social media platforms, referrals, and other recruitment platforms
• Screen and engage potential candidates through telephone interviews and qualification checks.
• Build and maintain a pipeline of qualified drivers to meet client demand.
• Advertise vacancies and manage candidate responses effectively.

• Sending driver registration and onboarding documentation to prospect candidates via CRM
• Invite drivers in face to face for the transport team to meet and verify licences and
• Support right-to-work checks, licence verification, CPC checks, and other compliance requirements.
• Ensure all driver records are accurate, up to date, and compliant with company and legislative requirements.
• Monitor and manage expiry dates for licences, qualifications, and other compliance documentation.
• Support audits and compliance reviews as required.

• Accurately maintain driver and client records using the company CRM system.
• Process and update high volumes of data and documentation.
• Record and monitor Working Time Directive (WTD) information.
• Check, verify, and process driver timesheets.
• Produce reports and management information as required.
• Ensure all administrative tasks are completed accurately and within deadlines.

• Handle a high volume of inbound and outbound telephone calls.
• Liaise with drivers regarding assignments, availability, compliance requirements, and payroll queries.
• Provide professional support to clients in the absence of the transport team.
• Assist the transport desk with day-to-day operational requirements.
• Build and maintain positive working relationships with drivers

• Previous experience in an administration role essential
• Excellent organisational and time management skills.
• Strong attention to detail and accuracy.
• Confident telephone manner and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Strong IT skills, including Microsoft Office and CRM/database systems.
• Ability to work independently and as part of a team.

• Driven and proactive approach to work.
• Professional and personable manner.
• Resilient and able to work under pressure.
• Strong problem-solving skills.
• Highly organised with excellent attention to detail.
• Customer-focused with a commitment to delivering excellent service.

Monday to Friday 8.30am – 5.00pm

If you possess STRONG administration skills coupled with CONFIDENT AND PROFESSIONAL telephone manner and are keen to work in a busy recruitment team I would be keen to hear from you - please contact Kerry McNee on (phone number removed) or email your CV