Insurance Adviser
Listed on 2026-09-12
-
Business
Customer Success Management
Insurance Adviser
£28,000 - £32,000 depending on experience
Location:
Telford
Type:
Permanent
Hours:
Monday to Friday – 9am to 5.30pm
An exciting opportunity has arisen to work for an established branch of a professional financial services company based within the Telford area. They are looking to recruit a Client Advisor to join their existing team on a permanent basis. As a Client Adviser within the team, you’ll play a key role in the success of an expanding local business by ensuring our customers receive a first‑class service.
Responsibilities- Providing clients with an excellent customer service experience.
- Handling policy changes.
- Providing new business quotations.
- Handling claims and renewals and providing customers with necessary service and advice.
- Working to targets and deadlines.
- Using a flexible approach and working as part of a team.
- A people person with drive, energy, and enthusiasm.
- Strong interpersonal, communication skills and relationship building abilities.
- Pro‑active and able to work independently.
- Experience and understanding of the insurance/financial sector is preferable but not essential.
- Strong IT literacy: experience with Customer Relationship Management Systems is an advantage.
- Minimum requirement of Grade C or equivalent in Maths and English.
We are committed to supporting our clients in creating an equal, diverse and inclusive workforce. We provide a barrier‑free recruitment process. If you require reasonable accessibility adjustments within the application process, please let us know at the earliest opportunity.
We will carefully consider your details and advise you if we are able to progress your application within 72 working hours. If you do not hear from us within this time, your details will not be retained. If you are not successful on this occasion, do continue to respond to future roles we advertise.
Thank you for your interest and best wishes with your job search.
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