Operations Manager - Construction

Our client is a well-established construction contractor specialising in refurbishment, retrofit, planned maintenance and social housing projects across the Midlands. Due to continued growth, they are looking to appoint an experienced Operations Manager to lead the successful delivery of multiple projects while driving operational excellence across the business.

This is a senior leadership role, responsible for managing operational teams, supporting Contracts Managers and Site Managers, maintaining client relationships and ensuring projects are delivered safely, on programme, within budget and to the highest quality standards.

Key Responsibilities

* Lead the operational delivery of multiple construction, refurbishment and retrofit projects.

* Manage and support Contracts Managers, Site Managers and project delivery teams.

* Ensure projects are delivered safely, on time, within budget and to the required quality standards.

* Build and maintain strong relationships with clients, consultants and key stakeholders.

* Monitor project performance, programme, quality and commercial performance.

* Identify project risks and implement effective mitigation strategies.

* Drive continuous improvement across operational processes and project delivery.

* Work closely with the commercial team to support project profitability and financial performance.

* Ensure compliance with health & safety legislation, company procedures and industry regulations.

* Support recruitment, mentoring and development of operational staff.

* Oversee resource planning and allocation across multiple projects.

* Chair operational meetings and provide regular performance reports to senior management.

* Promote a positive culture focused on quality, customer satisfaction and teamwork.

Requirements

* Proven experience as an Operations Manager, Contracts Manager or Regional Contracts Manager within the construction industry.

* Strong background delivering refurbishment, retrofit, planned maintenance or social housing projects.

* Excellent leadership and people management skills.

* Commercial awareness with the ability to manage project performance and profitability.

* Strong understanding of construction contracts, health & safety legislation and building regulations.

* Excellent organisational, communication and problem-solving skills.

* Ability to manage multiple projects and priorities simultaneously.

* Proficient in Microsoft Office and construction management software.

* Full UK driving licence.

Desirable

* Experience working with local authorities or housing associations.

* Knowledge of PAS 2035, SHDF or decarbonisation programmes.

* SMSTS qualification.

* CIOB membership or equivalent construction qualification.

* Experience managing frameworks and long-term partnering contracts.

What's on Offer

Company car or car allowance.

Performance-related bonus.

Company pension.

25 days holiday plus bank holidays.

Ongoing professional development and career progression.

Opportunity to join a growing contractor delivering a diverse portfolio of construction and social housing projects across the Midlands