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Customer Support Advisor – Inbound​/Outbound Calls

Job in Telford, Shropshire, TF3, England, UK
Listing for: Midland Credit Management, an Encore Capital Group Company
Full Time position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual
Salary/Wage Range or Industry Benchmark: 25396 GBP Yearly GBP 25396.00 YEAR
Job Description & How to Apply Below
A financial services provider in Telford is seeking a Call Centre Agent to join their team. The role involves supporting customers to achieve financial wellbeing through inbound and outbound calls, delivering exceptional customer service with care and empathy. Ideal candidates have experience in customer service environments such as retail or hospitality. The position offers a salary starting from £25,396 based on experience, with shift patterns based on client needs, and a range of company benefits including additional holiday after three years.
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