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Customer Service Support

Job in Telford, Shropshire, TF3, England, UK
Listing for: Pertemps Telford
Full Time, Part Time position
Listed on 2026-05-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 13.46 GBP Hourly GBP 13.46 HOUR
Job Description & How to Apply Below
Customer Service Support
Our client based in between Wellington and Shrewsbury in the lovely Shropshire countryside is looking for a part time customer service person to join their team and strengthen the department.

You will be answering the phone and e-mails from clients, helping them with all their enquiries which include usage spending reports, capability reports and pulling data from the system.

In this very interesting and varied role, you will be using documents to communicate with the customer when required, you will also be using your reports to contact lapsed users and to monitor the service levels to and from the customer.

Ideal Candidate

2/3 years experience within Customer Service
Computer Literate, good knowledge of Word/Excel/Oulook
Ability to pull data for reports from computer and use
Can work on own initiative
Good attention to detail
Organised
Reliable/Flexible Hours
Flexible
Circa 25 Hours per week

Salary
£13.46 per hour

If you are interested in this vacancy, please click to APPLY
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