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Customer Experience & Digital Banking Advisor

Job in Telford, Shropshire, TF3, England, UK
Listing for: HSBC
Full Time position
Listed on 2026-07-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bank Customer Service
Salary/Wage Range or Industry Benchmark: 25920 - 31680 GBP Yearly GBP 25920.00 31680.00 YEAR
Job Description & How to Apply Below

HSBC is hiring a Customer Service Consultant to join our Branch Customer Service Team in the UK. You will be the first point of contact, addressing customers’ needs and delivering an exceptional, personalised service while educating them about our digital platforms and fraud awareness.

You will support customers with more complex banking needs, ensure financial inclusion, and may work across local branches as required.

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