Customer Care Team Lead - Inspire Service Excellence
Job in
Telford, Shropshire, TF3, England, UK
Listed on 2026-07-21
Listing for:
Lyreco Switzerland AG
Full Time
position Listed on 2026-07-21
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Client Relationship Manager
Job Description & How to Apply Below
Lyreco Switzerland AG in Telford is seeking a Customer Service Team Leader to manage the WISE customer care team at our Telford Head Office. This office-based role runs Monday to Friday, 9am to 5:30pm, and focuses on delivering excellent service and building loyalty.
You will coach and motivate a large customer-facing team, monitor performance, and ensure alignment with group standards and customer priorities. Benefits include generous holidays and welfare provisions.
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