Customer Care Team Leader: Drive Loyalty & Service
Job in
Telford, Shropshire, TF3, England, UK
Listed on 2026-07-22
Listing for:
Lyreco Group
Full Time
position Listed on 2026-07-22
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Client Relationship Manager, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Lyreco Group in Telford Head Office is seeking a Customer Service Team Leader to guide the WISE customer care team and drive service excellence. You will oversee day-to-day interactions, mentor a large team, and ensure high-quality support for customers.
Based on site, Monday to Friday, 9am–5:30pm, you will represent the voice of the customer, build trust with colleagues, and contribute to loyalty and satisfaction while managing a fast-paced workflow and a positive team culture.
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