Customer Service Administrator
Job in
Telford, Shropshire, TF3, England, UK
Listed on 2026-08-28
Listing for:
Major Recruitment Telford
Full Time
position Listed on 2026-08-28
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
The Customer Service Administrator will be working in a small team taking orders over the phone and via email, reporting to the Office Manager.
The ideal candidate will have excellent telephony Customer Service skills and administration experience.
Salary – depends on experience
Hours of work Monday - Friday 9am-5pm
20 days annual leave + bank holidays
Free tea, coffee, fruit and snacks
Company Pension
Responsibilities:
- * Dealing with queries and complaints from consumers via telephone and email.
* Processing sales orders and cross selling orders
* Sales and purchase order processing
* Resolving queries
* Any other tasks delegated by the Office Manager
* Covering the shop occasionally when required
Skills and Experience:
- * Previous experience as an office administrator, account manager, customer services office assistant or similar role
* Good customer service skills
* Able to work on own initiative without instruction
* Knowledge of MS Office
* Confident and outgoing.
* Excellent organisational skills
* Good telephone manner.
* Reliable and committed
Due to location you must have your own vehicle.
We will carefully consider your application and advise you if we're able to progress with your application within 3 working days. If you do not hear from us within this time, your details won’t be retained. If you're not successful on this occasion please continue to apply to future roles we advertise
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